ArticleJournal of patient experience2021
What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media.
Article in Journal of patient experience, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
12 citing papers in PubMed.
- Promoting kindness through media increases patient satisfaction in an emergency department: a simple intervention to uplift patients and lower stress.BMJ leader · 2026Observational
- Optimizing Radiology Workflow: A Multilevel Approach From Department Design to Workstation Ergonomics.Cureus · 2026Review
- Empathetic radiologic approaches in the era of AI: how can we improve the journey of patients with endometriosis?Abdominal radiology (New York) · 2026Review
- Virtual Waiting Room: The New Narrative of Waiting in Oncology Care.Journal of cancer education : the official journal of the American Association for Cancer Education · 2025Article
- What should patients learn? Co-designing patient education to improve medication safety, professional-patient communication, and partnership.Frontiers in medicine · 2025Article
- From Frustration to Understanding: The Effectiveness of an Emergency Department Waiting Room Video in Enhancing Patient Satisfaction.Journal of patient experience · 2025Article
- Completion Rate and Satisfaction With Online Computer-Assisted History Taking Questionnaires in Orthopedics: Multicenter Implementation Report.JMIR medical informatics · 2024Article
- Enhancing patient well-being in oncology waiting rooms: a pilot field experiment on the emotional impact of virtual forest therapy.Frontiers in psychology · 2024Article
- Role of servicescape in patients' clinic care waiting experience: Evidence from developing countries.PloS one · 2024Article
- Kindness Isn't Just about Being Nice: The Value Proposition of Kindness as Viewed through the Lens of Incivility in the Healthcare Workplace.Behavioral sciences (Basel, Switzerland) · 2023Review
- Primary Care Patients' and Staff's Perceptions of Self-Rooming as Alternative to Waiting Rooms.Annals of family medicineArticle
- Psychological distress in urban vs. rural women attending a central India district hospital outpatient department: A matched cross-sectional study.Industrial psychiatry journalArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patients enter the healthcare space shouldering a lot of personal stress. Concurrently, health care providers and staff are managing their own personalstressors as well as workplace stressors. As stress can negatively affect the patient-provider experience and cognitive function of both individuals, it is imperative to try to uplift the health care environment for all. Part of the healthcare environmental psychology strategy to reduce stress often includes televisions in waiting rooms, cafeterias, and elsewhere, with the intent to distract the viewer and make waiting easier. Although well-intentioned, many select programming which can induce stress (eg, news). In contrast, as positive media can induce desirable changes in mood, it is possible to use it to decrease stress and uplift viewers, including staff. Positive media includes both nature media, which can relax and calm viewers and kindness media, which uplifts viewers, induces calm, and promotes interpersonal connection and generosity. Careful consideration of waiting room media can affect the patient-provider experience.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.