ArticleInternational journal of hospitality management2021
Subconscious influences on perceived cleanliness in hospitality settings.
Article in International journal of hospitality management, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
What it found
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Who cites it
6 citing papers in PubMed.
- Antecedents to Consumers' Green Hotel Stay Purchase Behavior during the COVID-19 Pandemic: The influence of green consumption value, emotional ambivalence, and consumers' perceptions.Tourism management perspectives · 2023Article
- Promoting the Sustainable Recovery of Hospitality in the Post-Pandemic Era: A Comparative Study to Optimize the Servicescapes.International journal of environmental research and public health · 2023Article
- Leveraging data analytics to understand the relationship between restaurants' safety violations and COVID-19 transmission.International journal of hospitality management · 2022Article
- Present and prospective research themes for tourism and hospitality education post-COVID19: A bibliometric analysis.Journal of hospitality, leisure, sport & tourism education · 2022Article
- Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants: What went well and what could we do better?International journal of hospitality management · 2022Article
- Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach.Global journal of flexible systems management · 2021Article
Corrections and comments
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Authors and funding
2 authors.
Funding
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Abstract
Due to the COVID-19 pandemic, now and for years to come, guests at hospitality venues will have heightened awareness with regard to formulating their perceptions of cleanliness. While perceived cleanliness has received attention in our existing body of literature, this conceptual paper integrates potential subconscious influencers on cleanliness perceptions into our understanding. Specifically, findings contained in various streams of research suggest that a number of factors can have subconscious influences on individuals' perceptions of cleanliness in service environments. Such factors include the degree of lighting, the presence of plants / greenery, the shininess of surfaces, the use of ambient scents, the use of white bedding, and the presence of cleaning staff. Evidently, the sooner hospitality venues (particularly airlines, lodging operations, restaurants, and cruise ships) are perceived as clean and safe, the faster they will recover from the pandemic. As such, this paper is rich with both practical and research implications.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.