ArticleBJGP open2022
GP perceptions of telehealth services in Australia: a qualitative study.
Article in BJGP open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 25 papers, 2 of them syntheses that pooled it.
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Who cites it
25 citing papers in PubMed, 2 syntheses or guidelines pooled it, 47 citations in OpenAlex.
- Psychological Factors That Contribute to the Use of Video Consultations in Health Care: Systematic Review.Journal of medical Internet research · 2024Pooled it
- The impact of remote care approaches on continuity in primary care: a mixed-studies systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2023Pooled it
- Comparing the quality of video and phone consultations in primary care telemedicine: a cross-sectional study of over 180,000 appointments.BMC primary care · 2026Article
- Health Care Professionals' and Patients' Perceptions and Experiences of Who Uses Video Consultations, and Why: Qualitative Study.JMIR human factors · 2026Article
- Association between video consultation use and general practitioner and practice characteristics: a cross-sectional survey in Denmark.BJGP open · 2025Article
- Applications of human factors approaches and methods to the development of teleconsultations in primary care: a systematic scoping review.BMJ open quality · 2025Article
- Trends in the use of video consultation in general practice during COVID-19: impact of practice and country characteristics based on the international, cross-sectional PRICOV-19 study.BMC primary care · 2025Article
- Factors that influence the uptake of virtual care solutions in Australian primary care practice: a systematic scoping review.JBI evidence implementation · 2025Article
- Understanding how virtual care has shifted primary care interactions and patient experience: A qualitative analysis.Journal of telemedicine and telecare · 2025Article
- Temporary Telemedicine Policy and Chronic Disease Management in South Korea: Retrospective Analysis Using National Claims Data.JMIR public health and surveillance · 2024Article
- The Unintended Consequences of Telehealth in Australia: Critical Interpretive Synthesis.Journal of medical Internet research · 2024Review
- General practitioner preferences for telehealth consultations in Australia: a pilot survey and discrete choice experiment.Primary health care research & development · 2024Article
- Telemedicine in the post-COVID era: balancing accessibility, equity, and sustainability in primary healthcare.Frontiers in digital health · 2024Article
- The Role of a Smart Health Ecosystem in Transforming the Management of Chronic Health Conditions.Journal of medical Internet research · 2023Article
- Telehealth's future in Australian primary health care: a qualitative study exploring lessons learnt from the COVID-19 pandemic.BJGP open · 2023Article
- Use of General Practitioner Telehealth Services During the COVID-19 Pandemic in Regional Victoria, Australia: Retrospective Analysis.Journal of medical Internet research · 2023Article
- Telehealth use in Australian primary healthcare during COVID-19: a cross-sectional descriptive survey.BMJ open · 2023Article
- Article
- Consultation Management during the COVID-19 Pandemic: The Experience of Lithuanian Physicians.Healthcare (Basel, Switzerland) · 2022Article
- Cancer care and management during COVID-19: A comparison of in-person, video and telephone consultations.Journal of telemedicine and telecare · 2022Article
Corrections and comments
- Erratum issued
Authors and funding
5 authors at 1 institution in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPrimary care providers have been rapidly transitioning from in-person to telehealth care during the 2019 coronavirus (COVID-19) pandemic. There is an opportunity for new research in a rapidly evolving area, where evidence for telehealth services in primary care in the Australian setting remains limited.
aimTo explore general practitioner (GP) perceptions on providing telehealth (telephone and video consultation) services in primary care in Australia. DESIGN &
settingA qualitative study using semi-structured interviews to gain an understanding of GP perceptions on telehealth use in Australia.
methodGPs across Australia were purposively sampled. Semi-structured interviews were conducted, recorded, and transcribed verbatim for analysis. Transcripts were analysed using inductive thematic analysis to identify initial codes, which were then organised into themes.
resultsFourteen GPs were interviewed. Two major themes that described GP perceptions of telehealth were: (1) existence of business and financial pressures in general practice; and (2) providing quality of care in Australia. These two themes interacted with four minor themes
conclusionThis study found that multiple considerations influenced GP choice of in-person, videoconference, or telephone consultation mode. For telehealth to be used routinely within primary care settings, evidence that supports the delivery of higher quality care to patients through telehealth and sustainable funding models will be required.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.