ArticleBMC health services research2021
The moderating effect of emotional competence on job satisfaction and organisational commitment of healthcare professionals.
Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 17 citations in OpenAlex.
- Tasks Contributing to Job Satisfaction Among Health Professionals: A Qualitative Descriptive Study.Nursing open · 2025Article
- Serious game in developing emotional competence: An evaluation report.Open research Europe · 2025Article
- Affective Commitment Influences Occupational Stressors Among Maternal and Child Health Nurses via Job Burnout as a Mediator.Journal of multidisciplinary healthcare · 2025Article
- Workforce wellbeing centres and their positive role for wellbeing and presenteeism in healthcare workers during the COVID-19 pandemic: secondary analysis of COVID-Well data.BMC health services research · 2024Article
- Emotional Competence of Healthcare Workers and Its Impact on Patient Loyalty in Vietnamese Hospitals.Health psychology research · 2024Article
Corrections and comments
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Authors and funding
2 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundHealthcare organisations, such as hospitals, are largely seen as task-oriented, width different people expected to work in interdependent teams. The objective of this study was to investigate the relevance of individual factors (job satisfaction) and individual competences (emotional competence) for organisational commitment in a sample of healthcare professionals.
methodsA cross-sectional survey was conducted among 96 healthcare professionals from March to June 2018 in the catchment area of five clinics in Bavaria, Germany. The present research examined the moderating role of emotional competence on the relationship between job satisfaction and organisational commitment using moderated regression analysis and simple slope analysis.
resultsMultiple regression analysis indicated that emotional competence moderated the relationship between satisfaction with the job and commitment to the job. The results showed that healthcare professionals with high emotional competence are able to deal more effectively with dissatisfaction in the workplace so that organisational commitment remains unaffected.
conclusionsBased on the findings of this study emotional competence of healthcare professionals is important for increasing job satisfaction and commitment to the job. Especially for healthcare professionals whose job satisfaction is low, a high level of emotional competence enables them to maintain a high level of organisational commitment. The findings of the study are discussed at the theoretical level for researchers and practical level for hospital managers interested in fostering emotional competence and improving healthcare professionals' job satisfaction and their organisational commitment, which ultimately may lead to effective performance.
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