ArticleJournal of cancer education : the official journal of the American Association for Cancer Education2023
Understanding the Pathway of Cancer Information Seeking: Cancer Information Services as a Supplement to Information from Other Sources.
Article in Journal of cancer education : the official journal of the American Association for Cancer Education, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed.
- The impact of a nurse navigation program on health, economic and medical outcomes of cancer patients in Saxony - a multicenter, prospective, randomized controlled trial.Research in health services & regions · 2026Article
- Enduring Power of Print: How Health Information Pamphlets Promote Equity and Trust in Patient Education.JCO oncology practice · 2026Article
- Information Perception and Unmet Needs in Cancer Patients Beginning Systemic Therapy: Needs for Patient Education.Journal of cancer education : the official journal of the American Association for Cancer Education · 2026Article
- Information and support for cancer patients and their relatives - evaluation of central contact point enquiries: a retrospective analysis.BMC health services research · 2025Article
- Assessing ChatGPT's Educational Potential in Lung Cancer Radiotherapy From Clinician and Patient Perspectives: Content Quality and Readability Analysis.JMIR cancer · 2025Article
- Cancer prognosis information-seeking among survivors and caregivers: findings from the National Cancer Institute's Cancer Information Service.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024Article
- Digital clinical empathy in a live chat: multiple findings from a formative qualitative study and usability tests.BMC health services research · 2024Article
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- The unmet needs of patients in the early rehabilitation stage after lung cancer surgery: a qualitative study based on Maslow's hierarchy of needs theory.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2023Article
- Article
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Cancer information services (CISs) can play an important role within the pathway of cancer information seeking, but so far, this role is not well understood. Callers (n = 6,255) who contacted the largest provider of cancer information in Germany participated in a survey in which they reported their information sources, information level, and needs leading to the call. Persons with prior information from a physician (n = 1,507) were compared to people with prior online information (n = 901) and people with prior information from both sources (n = 2,776). Nearly all callers (96.7%) stated prior sources, while physicians and the Internet were the most frequently reported sources. People, who only talked to a doctor before, are more likely to be a patient and in the disease stages during/after the first treatment or with recurrence than prior Internet users. The two groups do not differ in their prior information level but did differ in their information needs. CISs are an important supplement to other sources, while the information repertoire depends on patients' stages during the cancer journey. Specific characteristics and needs of callers with different prior information sources help to individualize the service of CISs and similar providers.
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