ArticleDigital health
Mobile consulting as an option for delivering healthcare services in low-resource settings in low- and middle-income countries: A mixed-methods study.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers, 2 of them syntheses that pooled it.
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Who cites it
19 citing papers in PubMed, 2 syntheses or guidelines pooled it, 34 citations in OpenAlex.
- Patients' Perspectives on the Data Confidentiality, Privacy, and Security of mHealth Apps: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Assessing the effect of mHealth on child feeding practice in African countries: systematic and meta-analysis.Journal of health, population, and nutrition · 2023Pooled it
- Formalising remote consulting in primary care services for underserved populations with long-term conditions in sub-Saharan Africa: a process evaluation and stakeholder engagement.BMJ global health · 2026Article
- Assessing Patient Discomfort in Smartphone-Based Teledentistry From the Perspective of Dental Professionals: Qualitative Interview Study.Online journal of public health informatics · 2026Article
- Perspectives of Frontline Clinicians and End-Line Users on Smartphone-Based Photography for Assessing Traumatic Dental Injuries: Focus Group Interview Study and Thematic Analysis.JMIR human factors · 2026Article
- Conceptualising hardship areas in Sub-Saharan Africa: a scoping review.International journal for equity in health · 2025Article
- Navigating the Lay Referral System for Treatment-Seeking Decisions During Illness in the Digital Age: A Qualitative Study of Adults Living in Slums in Nigeria.Sociology of health & illness · 2025Article
- Experiences of coping and adjusting to lower limb prosthesis use in the Eastern Cape province.African journal of disability · 2025Article
- Telemedicine and Pediatric Care in Rural and Remote Areas of Middle-and-Low-Income Countries: Narrative Review.Journal of epidemiology and global health · 2024Review
- The role of mHealth intervention to improve maternal and child health: A provider-based qualitative study in Southern Ethiopia.PloS one · 2024Article
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- Review
- Digital Trends, Digital Literacy, and E-Health Engagement Predictors of Breast and Colorectal Cancer Survivors: A Population-Based Cross-Sectional Survey.International journal of environmental research and public health · 2023Article
- COVID-19 preparedness and response in rural and remote areas: A scoping review.PLOS global public health · 2023Article
- Remote Consulting in Primary Health Care in Low- and Middle-Income Countries: Feasibility Study of an Online Training Program to Support Care Delivery During the COVID-19 Pandemic.JMIR formative research · 2022Article
- Capacity Building Using Digital Technology for Occupational Therapists and Caregivers in Pakistan: A Participatory Action Research Approach.International journal of telerehabilitation · 2022Article
- Patient Readiness for Remote Healthcare Services in the Context of the COVID-19 Pandemic: Evidence From European Countries.Frontiers in public health · 2022Article
- Investments for effective functionality of health systems towards Universal Health Coverage in Africa: A scoping review.PLOS global public health · 2022Article
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Corrections and comments
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Authors and funding
28 authors at 10 institutions in 7 countries.
Funding
Abstract
objectiveRemote or mobile consulting is being promoted to strengthen health systems, deliver universal health coverage and facilitate safe clinical communication during coronavirus disease 2019 and beyond. We explored whether mobile consulting is a viable option for communities with minimal resources in low- and middle-income countries.
methodsWe reviewed evidence published since 2018 about mobile consulting in low- and middle-income countries and undertook a scoping study (pre-coronavirus disease) in two rural settings (Pakistan and Tanzania) and five urban slums (Kenya, Nigeria and Bangladesh), using policy/document review, secondary analysis of survey data (from the urban sites) and thematic analysis of interviews/workshops with community members, healthcare workers, digital/telecommunications experts, mobile consulting providers, and local and national decision-makers. Project advisory groups guided the study in each country.
resultsWe reviewed four empirical studies and seven reviews, analysed data from 5322 urban slum households and engaged with 424 stakeholders in rural and urban sites. Regulatory frameworks are available in each country. Mobile consulting services are operating through provider platforms (
conclusionsThere are indications of readiness for mobile consulting in communities with minimal resources. However, wider system strengthening is needed to bolster referrals, specialist services, laboratories and supply chains to fully realise the continuity of care and responsiveness that mobile consulting services offer, particularly during/beyond coronavirus disease 2019.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.