ArticleApplied clinical informatics2021
Workflow Automation for a Virtual Hypertension Management Program.
Article in Applied clinical informatics, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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Who cites it
13 citing papers in PubMed.
- Rationale and Design of the Cooperative Program for ImpLementation of Optimal Therapy in Heart Failure.Clinical cardiology · 2026Trial
- Engagement and Weight Change in an Online Weight Management Program in Clinical Settings: An Implementation Project.Journal of general internal medicine · 2026Article
- A Remote Program for Navigator- and Pharmacist-Led Management of Obesity Medications in Adults: Rationale, Design, and Implementation.Obesity science & practice · 2026Article
- Facilitators and Barriers to Integrating Patient-Generated Blood Pressure Data into Primary Care EHR Workflows.Applied clinical informatics · 2024Article
- Retrieval Augmented Generation Enabled Generative Pre-Trained Transformer 4 (GPT-4) Performance for Clinical Trial Screening.medRxiv : the preprint server for health sciences · 2024Article
- Article
- The ACTIVATE Digital Health Pilot Program for Diabetes and Hypertension in an Underserved and Rural Community.Applied clinical informatics · 2023Article
- Innovative Remote Management Solutions for the Control of Hypertension.Hypertension (Dallas, Tex. : 1979) · 2023Review
- Results of a Remotely Delivered Hypertension and Lipid Program in More Than 10 000 Patients Across a Diverse Health Care Network.JAMA cardiology · 2023Article
- A remote hypertension management program clinical algorithm.Clinical cardiology · 2022Article
- I2b2-etl: Python application for importing electronic health data into the informatics for integrating biology and the bedside platform.Bioinformatics (Oxford, England) · 2022Article
- Provider Perspectives on Patient- and Provider-Facing High Blood Pressure Clinical Decision Support.Applied clinical informatics · 2022Article
- Use of automatic SQL generation interface to enhance transparency and validity of health-data analysis.Informatics in medicine unlocked · 2022Article
Corrections and comments
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Authors and funding
17 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesHypertension is a modifiable risk factor for numerous comorbidities and treating hypertension can greatly improve health outcomes. We sought to increase the efficiency of a virtual hypertension management program through workflow automation processes.
methodsWe developed a customer relationship management (CRM) solution at our institution for the purpose of improving processes and workflow for a virtual hypertension management program and describe here the development, implementation, and initial experience of this CRM system.
resultsNotable system features include task automation, patient data capture, multi-channel communication, integration with our electronic health record (EHR), and device integration (for blood pressure cuffs). In the five stages of our program (intake and eligibility screening, enrollment, device configuration/setup, medication titration, and maintenance), we describe some of the key process improvements and workflow automations that are enabled using our CRM platform, like automatic reminders to capture blood pressure data and present these data to our clinical team when ready for clinical decision making. We also describe key limitations of CRM, like balancing out-of-the-box functionality with development flexibility. Among our first group of referred patients, 76% (39/51) preferred email as their communication method, 26/51 (51%) were able to enroll electronically, and 63% of those enrolled (32/51) were able to transmit blood pressure data without phone support.
conclusionA CRM platform could improve clinical processes through multiple pathways, including workflow automation, multi-channel communication, and device integration. Future work will examine the operational improvements of this health information technology solution as well as assess clinical outcomes.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.