ArticleBMJ open2021
What are the needs and preferences of patients and family members discharged from the emergency department within 24 hours? A qualitative study towards a family-centred approach.
Article in BMJ open, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Distress, Discomfort and Moral Injury: Emergency Department Clinicians Experiences Caring for People With a Psychosocial Disability and a National Disability Insurance Scheme Plan.International journal of mental health nursing · 2026Article
- Opening Pandora's box in the emergency room: a secondary analysis of existential needs from observational, registered nurse, and patient perspectives.BMC nursing · 2026Article
- Identifying the needs of parents admitted to the paediatric emergency department.BMC health services research · 2025Article
- Effective Health Communication to Reduce Avoidable Readmission: Enhancing Understanding for Patients and Families.Nursing open · 2025Article
- Fundamental care in the emergency room: insights from patients with life-threatening conditions in the emergency room.BMC emergency medicine · 2024Article
- Usability and Evaluation of a Health Information System in the Emergency Department: Mixed Methods Study.JMIR human factors · 2024Article
- Patient Involvement in Decisions regarding Emergency Department Discharge: A Multimethod Study.Emergency medicine international · 2023Article
- Article
- Development of a health information system to promote emergency care pathways: A participatory design study.Digital healthArticle
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThere is an increase in patients being discharged after short stays in the emergency department, but there is limited knowledge of their perspectives on treatment and care. This study aims to explore and understand the needs and preferences of emergency care from the perspective of patients and family members discharged from the emergency department within 24 hours of admission.
designThe study reports from the first phase in an overall participatory design project. Systematic text condensation was used to identify key themes from field observations and interviews with patients and family members.
settingThis study was conducted in two emergency departments in the Region of Southern Denmark.
participantsAll adults aged ≥18 years who had been discharged from the emergency department within 24 hours were eligible to take part. Purposeful sampling was used to recruit patients and family members with different sociodemographic features.
resultsField observational studies (n=50 hours), individual interviews with patients (N=19) and family members (N=3), and joint interviews with patients and family members (N=4) were carried out. Four themes were derived from the material: (1) being in a vulnerable place-having emotional concerns; (2) having a need for person-centred information; (3) the atmosphere in the emergency department and (4) implications of family presence.
conclusionThis study demonstrates a gap between patients' and family members' needs and preferences and what current emergency departments deliver. The findings highlight the importance of family and person-centred care. Tailored communication and information with genuine involvement of family members is found to be essential needs during acute illness.
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