Queer Space: Toilet Provision, Access and Inclusion in the West Midlands.

Introduction: This article explores issues relating to toilet provision in queer spaces. With a specific focus on the implementation of gender neutral toilets, it interrogates both practical and symbolic issues of inclusivity and accessibility. Methods: The findings presented in this paper are based on 12 semi-structured interviews that were conducted and analysed in 2020. The data was analysed thematically, utilising an inductive approach to analysis. Results: The results from this study highlight that spaces often considered 'inclusionary' operate within a number of 'exclusionary' frameworks. These unspoken and informal 'rules' and practices operate to exclude people considered 'undesirable' and function to uphold power structures that privilege cisgender, white gay men. Conclusions: This article extends our understanding of the ways in which people engage with, and access, both gender neutral and sex-segregated toilets. Through an analysis of complex issues relating to accessibility, inclusivity and the politicisation of queer spaces, this article argues that the implementation of gender neutral toilets holds strong practical and symbolic power within a heteronormative, cis-normative society. Policy Implications: The results from this study indicate that providing more gender neutral spaces improves accessibility for a range of people, but also has significant political power in challenging cis-normative, heteronormative standards.