ArticleSafety science2021
Adapting to the unexpected: Problematic work situations and resilience strategies in healthcare institutions during the COVID-19 pandemic's first wave.
Article in Safety science, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 36 papers, 1 of them a synthesis that pooled it.
What it found
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The trial behind it
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Who cites it
36 citing papers in PubMed, 1 synthesis or guideline pooled it, 93 citations in OpenAlex.
- Pooled it
- Adapting and mitigating: an exploratory Delphi approach to climate change impacts on healthcare institutions in Switzerland.Dialogues in health · 2026Article
- Impact of the COVID-19 Pandemic Peak and Post-pandemic Period on Healthcare Professionals' Attitudes Toward Patient Safety Culture: A Comparative Study.Safety and health at work · 2026Article
- Organisational, hygiene- and team-related changes in German general practices during and after the COVID-19 pandemic: a participatory cross-sectional survey among medical assistants (WiSBAH study).BMC public health · 2026Article
- Article
- Collaboration During Crisis: New Graduates' Experiences of Interprofessional Practice During the COVID-19 Pandemic.Health care analysis : HCA : journal of health philosophy and policy · 2025Article
- Systematic Comparison of Different Compartmental Models for Predicting COVID-19 Progression.Epidemiologia (Basel, Switzerland) · 2025Article
- How did staffing strategies change amid COVID-19 and post pandemic? A qualitative study.BMJ open · 2025Article
- Development of a Pandemic Resilience Competence Model for Healthcare Professionals-Individual and Organisational Aspects.International journal of environmental research and public health · 2025Article
- Health services under pressure: a scoping review and development of a taxonomy of adaptive strategies.BMJ quality & safety · 2024Article
- Preventing Trauma and Grief in Emergency and Critical Care Units: A Mixed Methods Study on a Psycho-Educational Defusing Intervention.Healthcare (Basel, Switzerland) · 2024Article
- Navigating Uncertainty with Compassion: Healthcare Assistants' Reflections on Balancing COVID-19 and Routine Care through Adversity.Healthcare (Basel, Switzerland) · 2024Article
- Managing the COVID-19 Pandemic: Experience of Managers in Healthcare: A Narrative Inquiry.Healthcare (Basel, Switzerland) · 2024Article
- Resilience of hospitals in an age of disruptions: a systematic literature review on resources and capabilities.Health systems (Basingstoke, England) · 2024Review
- Broken bones and apple brandy: resilience and sensemaking of general practitioners and their at-risk patients during the COVID-19 pandemic in Switzerland.Anthropology & medicine · 2023Article
- A resilience perspective on healthcare personnels' experiences of managing the COVID-19 pandemic: a qualitative study in Norwegian nursing homes and come care services.BMC health services research · 2023Article
- "Flying a plane and building it at the same time": Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada.Health research policy and systems · 2023Article
- The rise of resilient healthcare research during COVID-19: scoping review of empirical research.BMC health services research · 2023Article
- Responsive and resilient healthcare? 'Moments of Resilience' in post-hospitalisation services for COVID-19.BMC health services research · 2023Article
- Role satisfaction among community volunteers working in mass COVID-19 vaccination clinics, Waterloo Region, Canada.BMC public health · 2023Article
Corrections and comments
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Authors and funding
11 authors at 4 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The COVID-19 pandemic's first wave required considerable adaptation efforts on the part of healthcare workers. The literature on resilient healthcare describes how the collective regulation strategies implemented by frontline employees make essential contributions to institutions' abilities to cope with major crises. The present mixed-methodology study was thus conducted among a large sample of employees in a variety of Swiss healthcare institutions and focused on problematic real-world situations experienced by them and their managers during the pandemic's first wave. It highlighted the anticipatory and adaptive strategies implemented by institutions, teams and individuals. The most frequently cited problematic situations involved organisational changes, interpersonal conflicts and workloads. In addition to the numerous top-down measures implemented by institutions, respondents also identified personal or team regulation strategies such as increasing staff flexibility, prioritising tasks, interprofessional collaboration, peer support or creating new communication channels to families. The present findings underlined the importance of taking greater account of healthcare support staff and strengthening managerial capacity to support interprofessional teams including those support staff.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.