ArticleSociology of health & illness2021
Re-ordering connections: UK healthcare workers' experiences of emotion management during the COVID-19 pandemic.
Article in Sociology of health & illness, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers, 2 of them syntheses that pooled it.
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Who cites it
14 citing papers in PubMed, 2 syntheses or guidelines pooled it, 28 citations in OpenAlex.
- Impact of restricted family presence during the COVID-19 pandemic on critically ill patients, families, and critical care clinicians: a qualitative systematic review.BMC health services research · 2024Pooled it
- Care Under Pressure 2: a realist synthesis of causes and interventions to mitigate psychological ill health in nurses, midwives and paramedics.BMJ quality & safety · 2024Pooled it
- Care without co-presence: Crafting alternative modes of involvement in UK intensive care in times of COVID-19.Medical anthropology quarterly · 2026Article
- 'Trust me, I'm a Doctor': examining the influence of threat perceptions, stigma, emotion, and distrust on reproductive health data falsification.Reproductive health · 2025Article
- No Backstage: The Relentless Emotional Management of Acute Nursing Through the COVID-19 Pandemic.Journal of advanced nursing · 2025Article
- Leading through the COVID-19 pandemic: Experiences of UK Executive Nurse Directors.Journal of advanced nursing · 2025Article
- The Influence of Joe Wicks on Physical Activity During the COVID-19 Pandemic: Thematic, Location, and Social Network Analysis of X Data.Journal of medical Internet research · 2024Article
- Remaking critical care: Place, body work and the materialities of care in the COVID intensive care unit.Sociology of health & illness · 2024Article
- Frontline Health Care Workers' Mental Health and Well-Being During the First Year of the COVID-19 Pandemic: Analysis of Interviews and Social Media Data.Journal of medical Internet research · 2023Article
- Article
- Feeling like the enemy: the emotion management and alienation of hospital doctors.Frontiers in sociology · 2023Article
- Paradoxes of pandemic infection control: Proximity, pace and care within and beyond SARS-CoV-2.SSM. Qualitative research in health · 2022Article
- Rapid qualitative analysis in a mixed-methods evaluation of an infection prevention intervention in a UK hospital setting during the COVID-19 pandemic: A discussion of the CLEAN study methodology.Frontiers in sociology · 2022Article
- Re-ordering connections: UK healthcare workers' experiences of emotion management during the COVID-19 pandemic.Sociology of health & illness · 2021Article
Corrections and comments
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Authors and funding
9 authors at 4 institutions in 1 country.
Funding
Abstract
This paper examines the impact of disruptions to the organisation and delivery of healthcare services and efforts to re-order care through emotion management during the COVID-19 pandemic in the UK. Framing care as an affective practice, studying healthcare workers' (HCWs) experiences enables better understanding of how interactions between staff, patients and families changed as a result of the pandemic. Using a rapid qualitative research methodology, we conducted interviews with frontline HCWs in two London hospitals during the peak of the first wave of the pandemic and sourced public accounts of HCWs' experiences of the pandemic from social media (YouTube and Twitter). We conducted framework analysis to identify key factors disrupting caring interactions. Fear of infection and the barriers of physical distancing acted to separate staff from patients and families, requiring new affective practices to repair connections. Witnessing suffering was distressing for staff, and providing a 'good death' for patients and communicating care to families was harder. In addition to caring for patients and families, HCWs cared for each other. Infection control measures were important for limiting the spread of COVID-19 but disrupted connections that were integral to care, generating new work to re-order interactions.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.