ArticleBMC medical informatics and decision making2021
The impact of the emergency medical services (EMS) automation system on patient care process and user workflow.
Article in BMC medical informatics and decision making, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- Dynamic bidirectional relationships between perceived stress and emotion regulation in emergency medical service clinicians.Npj mental health research · 2026Article
- Prehospital time indicators before and after the implementation of an electronic information management system (EIMS): a cross-sectional study.BMC emergency medicine · 2025Article
- Physician Attitudes on Integration of Prehospital Patient Care Report into Hospital Electronic Health Record.The western journal of emergency medicine · 2025Article
- Knowledge about crime scenes and evidence management among emergency medical team professionals.BMC emergency medicine · 2025Article
- Prehospital critical care drug-therapy and 30-day mortality in patients with acute respiratory disease.World journal of emergency medicine · 2025Article
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Authors and funding
4 authors.
Funding
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Abstract
backgroundOne of the important components of the health system is the emergency medical services (EMS) system. The EMS system was implemented at Kerman University of Medical Sciences teaching hospitals to communicate the situation of patients being transferred to the hospital by EMS and to provide facilities tailored to the patient's condition. The objective of this study was to investigate the impact of the EMS system on the patient care process and the workflow of users.
methodsThe hospital information system (HIS) report was used to investigate the impact of the EMS system on the patient care process and a questionnaire was distributed among 244 participants to determine its impact on the workflow of the users. Mann-Whitney U was used to analyze HIS reports, and Chi-square was used to analyze the data collected by questionnaires.
resultsThe EMS system reduced the patient's stay in hospital by an average of 3 h and 45 min. It also increased the number of patients' discharge from the emergency room to 2.2% and reduced the death rate by 1.3% (p < 0.001). Besides, 78% of physicians, 75% of nurses and 83% of technicians stated that this system has positively influenced their workflow.
conclusionsThe EMS system reduced the patient's stay in hospital and mortality, and increased the speed of patient service, readiness of users to provide patient care and the number of discharged patients. However, problems such as inappropriate technical infrastructure of the EMS system should be solved to improve patients' recovery, reduce mortality and improve user satisfaction.
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