ArticleHealth & social care in the community2022
Provision of services to persons experiencing homelessness during the COVID-19 pandemic: A qualitative study on the perspectives of homelessness service providers.
Article in Health & social care in the community, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed, 19 citations in OpenAlex.
- Providing Mental Health and Substance Use Services to People Released From Custody During the COVID-19 Pandemic: A Qualitative Study of Service Providers.The International journal of health planning and management · 2026Article
- COVID-19 rapid testing in a homeless shelter: Lessons for equitable access and sustainable pandemic response.SSM. Qualitative research in health · 2026Article
- Provision of drug and alcohol services amidst COVID-19 pandemic: a qualitative evaluation on the experiences of service providers.International journal of clinical pharmacy · 2023Article
- Key causes and long-term trends related to emergency department and inpatient hospital admissions of homeless persons in England.International journal of emergency medicine · 2023Article
- A comparison of the COVID-19 response for urban underserved patients experiencing healthcare transitions in three Canadian cities.Canadian journal of public health = Revue canadienne de sante publique · 2022Article
- The Impact of the COVID-19 Pandemic and Associated Societal Restrictions on People Experiencing Homelessness (PEH): A Qualitative Interview Study with PEH and Service Providers in the UK.International journal of environmental research and public health · 2022Article
- Nurse-led mental and physical healthcare for the homeless community: A qualitative evaluation.Health & social care in the community · 2022Article
- Gains and losses within the homeless service, supportive housing, and harm reduction sectors during the COVID-19 pandemic: A qualitative study of what matters to the workforce.Health & social care in the community · 2022Article
- Provision of services to persons experiencing homelessness during the COVID-19 pandemic: A qualitative study on the perspectives of homelessness service providers.Health & social care in the community · 2022Article
- Homelessness and the use of Emergency Department as a source of healthcare: a systematic review.International journal of emergency medicine · 2022Review
- Medicines prescribing for homeless persons: analysis of prescription data from specialist homelessness general practices.International journal of clinical pharmacy · 2022Article
- Providing Housing First services for an underserved population during the early wave of the COVID-19 pandemic: A qualitative study.PloS one · 2022Article
Corrections and comments
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This study aimed to explore the perspectives of homelessness service providers on the impact of the COVID-19 pandemic on service provision, barriers encountered and learning for the future. Semi-structured online interviews were conducted with homelessness service providers (n = 15) identified through the network of homelessness services operating within the United Kingdom. Data were transcribed verbatim and analysed thematically using framework technique. Six key themes were identified including the impact of the pandemic on health and well-being of persons experiencing homelessness (PEH); the changing needs of service users during the pandemic; impact of emergency provision of housing support on services offered; service adaptations; sustainability of services and learnings from the pandemic. Participants described that being able to offer accommodation through government schemes provided protection to PEH through 'wrap-around support'. The pandemic was deemed to have precipitated change and developed resilience in some services. However, lack of resources, donations and sponsors during the pandemic constrained the services forcing many to close or offer reduced services. Reduced face-to-face contact with PEH and lack of ability to offer skills sessions led to the exacerbation of mental health concerns amongst clients. The pandemic was also identified to have encouraged positive relationship building between clients and service providers, better communications between service providers and effective housing of PEH. There is a need to address the barriers, sustain the positive learnings and enable organisations and PEH to adapt to the transition when transient and emergency support from the government and local councils ends.
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Registered trials
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