ArticleGovernment information quarterly2021
Local governments' use of social media during the COVID-19 pandemic: The case of Portugal.
Article in Government information quarterly, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed.
- Mapping risk communication practices in public health emergencies: a scoping review and comparison with Italian regional pandemic plans.BMC public health · 2026Article
- Timely or detailed? The impact of information disclosure on citizen co-production.Frontiers in public health · 2026Article
- Striving for wellbeing digitally in the city amidst the pandemic: Solidarity through Twitter in Ankara.Habitat international · 2023Article
- Vulnerability in context; hard numbers, tricky words and grey areas for gerontology.Journal of aging studies · 2023Article
- The role played by government communication on the level of public fear in social media: An investigation into the Covid-19 crisis in Italy.Government information quarterly · 2023Article
- The moderating influence of perceived government information transparency on COVID-19 pandemic information adoption on social media systems.Frontiers in psychology · 2023Article
- Addressing COVID-19 vaccine hesitancy: A content analysis of government social media platforms in England and Italy during 2020-2021.Public health in practice (Oxford, England) · 2022Article
- Digital government transformation in turbulent times: Responses, challenges, and future direction.Government information quarterly · 2022Article
- Does Citizen Engagement With Government Social Media Accounts Differ During the Different Stages of Public Health Crises? An Empirical Examination of the COVID-19 Pandemic.Frontiers in public health · 2022Article
- Improving the Communication and Credibility of Government Media in Response to Public Health Emergencies: Analysis of Tweets From the WeChat Official Accounts of 10 Chinese Health Commissioners.Frontiers in public health · 2022Article
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
While the use of social media by local governments has gained relevance in recent years, crises are critical situations that reinforce the need to reach citizens to disclose information, demonstrate the government's commitment, and increase the citizens' level of preparedness and awareness of resources. This paper examines the factors that influenced local governments' e-disclosure during the first wave of the COVID-19 pandemic. To accomplish this objective, we systematically tracked every post published by the official Facebook page of 304 Portuguese municipalities between March 2 and July 5, 2020. The findings show that financial autonomy is the main predictor of e-disclosure, factors varied on the different phases of the pandemic's first wave, and sociodemographic factors became more prevalent as explanatory factors when the crisis worsened. Our study may help increase the level of preparedness during possible future crises. In particular, establishing communication strategies for prolonged public health crises, making financial resources available for the accomplishment of such strategies, and reducing the digital divide can contribute to more effective disclosure. Future research should explore the dynamics of disclosure during public health crises. This study also highlights the need to incorporate time in research that focuses on the determinants of e-disclosure that could also be tested in normal times.
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