ArticleJMIR mental health2021
Acceptance and Use of Telepsychology From the Clients' Perspective: Questionnaire Study to Document Perceived Advantages and Barriers.
Article in JMIR mental health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Attitudes, Help-Seeking Barriers, and Predictors of Intention to Use Telemental Health Services Among University Students in Saudi Arabia: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- Cancer Patients' Perception, Acceptance, and Utilization of Artificial Intelligence-Based Emotional Distress Assessment Tools: A Scoping Review.Cancer medicine · 2026Article
- Cultivating Digital Wellness: Embracing Mobile Mental Health Apps in Saudi Arabia.Healthcare (Basel, Switzerland) · 2025Article
- Willingness of healthcare professionals in China to continue participating in and recommend telemedicine post COVID-19 pandemic.Scientific reports · 2025Article
- Videoconferencing psychotherapy: determining acceptance, drivers and barriers of use.Frontiers in digital health · 2025Article
- Perception of People Diagnosed With Fibromyalgia About Information and Communication Technologies for Chronic Pain Management: Cross-Sectional Survey Study.JMIR formative research · 2024Article
- How to promote usage of telehealth interventions for farmers' mental health? A qualitative study on supporting and hindering aspects for acceptance and satisfaction with a personalized telephone coaching for depression prevention.Internet interventions · 2023Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundTelepsychology is increasingly being incorporated in clinical practice, being offered in many psychotherapy centers, especially after the impact of the pandemic. However, there seems to be a remarkable discrepancy between the offer, or interest in, and real-world uptake of e-mental health interventions among the population. A critical precondition is clients' willingness to accept and use telepsychology, although this issue has thus far been overlooked in research.
objectiveThe aim of this study was to examine people's acceptance and use of telepsychology by adopting an extended model of the unified theory of acceptance and use of technology (UTAUT) that integrates perceived telepsychology advantages and barriers, usefulness perceptions, behavioral intention, and telepsychology use.
methodsAn online survey was conducted with a convenience sample of 514 participants. Structural equation models were computed to test a mediation model.
resultsResults supported the UTAUT model to explain participants' acceptance and use of telepsychology. They showed a causal chain in which perceived telepsychology advantages and barriers were related to telepsychology use through the perceived usefulness of and intention to use telepsychology.
conclusionsTelepsychology use may be explained according to the UTAUT model when coupled with participants' perceptions of telepsychology advantages and barriers. Mental health stakeholders could consider these factors in order to increase the acceptance and use of telepsychology.
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