ArticlePloS one2021
Health system responsiveness in maternity care at Hadiya zone public hospitals in Southern Ethiopia: Users' perspectives.
Article in PloS one, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.
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Who cites it
16 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Health system responsiveness for maternal healthcare services in East Africa: a mixed-methods systematic review.BMC pregnancy and childbirth · 2025Pooled it
- The prevalence of respectful maternity care during childbirth and its determinants in Ethiopia: A systematic review and meta-analysis.PloS one · 2022Pooled it
- Article
- Health system responsiveness and its associated factors among patients with mental illness receiving outpatient care in public hospitals, Addis Ababa, Ethiopia, 2025: a facility-based cross-sectional study.BMC health services research · 2026Article
- Health system responsiveness for healthcare services at health facilities in Africa: a systematic review and meta-analysis.Archives of public health = Archives belges de sante publique · 2026Article
- Article
- Unlocking the path to quality maternity care: a qualitative study on work environment dynamics, providers' responsiveness, and professionalism in central region, Malawi.BMC pregnancy and childbirth · 2025Article
- Job motivation and associated factors among healthcare professionals serving in primary hospitals in the Central Gondar Zone, Northwest Ethiopia: a mixed-methods approach.Frontiers in public health · 2025Article
- Article
- Health systems responsiveness towards needs of pregnant women in Vietnam.BMC health services research · 2024Article
- Article
- Understanding the barriers to integrating maternal and mental health at primary health care in Vietnam.Health policy and planning · 2024Article
- Exploring how non-clinical factors in childbirth care shape users' experiences in public health facilities in rural Chiapas, Mexico: a qualitative study using the WHO health systems responsiveness framework.BMC pregnancy and childbirth · 2024Article
- Article
- Process Evaluation of Health System Responsiveness Level and Associated Factors Among Mothers Gave Birth at Obstetric Ward in a Tertiary Hospital, Southwest of Ethiopia: Mixed Study Methods.Journal of multidisciplinary healthcare · 2023Article
- Assessment of the level and distribution of health system responsiveness in Oyo State, Nigeria.BMC health services research · 2022Article
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundHealth system responsiveness refers to non-financial, non-clinical qualities of care that reflect respect for human dignity and interpersonal aspects of the care process. The non-clinical aspects of the health system are therefore essential to the provision of services to patients. Therefore, the main purpose of this study was to assess the responsiveness in maternity care, domain performance and factors associated with responsiveness in maternity care in the Hadiya Zone public Hospitals in Southern Ethiopia.
methodsA hospital-based cross-sectional study was employed on 413 participants using a systematic sampling technique from 1 July to 1 August 2020. An exit interviewer-administered questionnaire was used to collect data. EpiData (version 3.1) and SPSS (version 24) software were used for data entry and analysis, respectively. Bivariate and multivariable logistic regression were computed to identify the associated factors of health system responsiveness in maternity care at 95% CI.
resultsThe findings indicated that 53.0% of users gave high ratings for responsiveness in delivery care. In the multivariable logistic regression analysis, mothers aged ≥ 35 (AOR = 0.4; 95% CI = 0.1-0.9), urban resident (AOR = 2.5; 95% CI = 1.5-4.8), obstetrics complications during the current pregnancy (AOR = 2.1; 95% CI = 1.1-3.0), and caesarean delivery (AOR = 0.4; 95% CI = 0.2-0.7) were factors associated with poor ratings for responsiveness in maternity care.
conclusionIn the hospitals under investigation, responsiveness in maternity care was found to be good. The findings of this study suggest that the ministry of health and regional health bureau needs to pay attention to health system responsiveness as an indicator of the quality of maternity care.
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