ArticleInternational journal of information management2022
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic.
Article in International journal of information management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers.
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Who cites it
17 citing papers in PubMed.
- Stress perception, academic motivation, and mental well-being: evidence from Chinese undergraduate students.Frontiers in psychology · 2026Article
- The Mechanism of Online Health Information Seeking Switching to Online Medical Consultation: Cross-Sectional Study.JMIR formative research · 2025Article
- Association Between Internet Use and Sleep Health Among Middle-Aged and Older Chinese Individuals: Nationwide Longitudinal Study.Journal of medical Internet research · 2025Article
- Article
- Psychological Resilience and Sleep Quality Among the Elderly: The Mediating Role of Social Support.Nature and science of sleep · 2025Article
- How Does Smartphone Use Impact Loneliness in the Post-COVID Landscape in Japan?Behavioral sciences (Basel, Switzerland) · 2024Article
- Exploring the dynamics of mobile app addiction: the interplay of communication, affective factors, flow, perceived enjoyment, and habit.BMC psychology · 2023Article
- Adapting to Lockdown: Exploring Stress Coping Strategies on Short Video Social Media During the COVID-19 Pandemic.Psychology research and behavior management · 2023Article
- Impacts of social isolation and risk perception on social networking intensity among university students during covid-19.PloS one · 2023Article
- Impact of Easing COVID-19 Restrictions on Fear of COVID-19 and Social Support Among Chinese Students: A Longitudinal Analysis.Psychology research and behavior management · 2023Article
- How Differential Dimensions of Social Media Overload Influences Young People's Fatigue and Negative Coping during Prolonged COVID-19 Pandemic? Insights from a Technostress Perspective.Healthcare (Basel, Switzerland) · 2022Article
- The COVID-19 Infodemic on Twitter: A Space and Time Topic Analysis of the Brazilian Immunization Program and Public Trust.Tropical medicine and infectious disease · 2022Article
- Coping with pandemics using social network sites: A psychological detachment perspective to COVID-19 stressors.Technological forecasting and social change · 2022Article
- Unraveling the effect of ambivalence over emotional expression on subjective wellbeing in Chinese college students in romantic relationships: A multiple mediation model.Frontiers in psychiatry · 2022Article
- Impact of News Overload on Social Media News Curation: Mediating Role of News Avoidance.Frontiers in psychology · 2022Article
- The Moderating Effects of Social Media Activities on the Relationship Between Effort-Reward Imbalance and Health and Wellbeing: A Case Study of the Oil and Gas Industry in Malaysia.Frontiers in public health · 2022Article
- How is COVID-19 altering the manufacturing landscape? A literature review of imminent challenges and management interventions.Annals of operations research · 2021Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This study explores how using social networking sites (SNSs) to cope with stressors induced by a global pandemic (in this case, COVID-19) can have negative consequences. The pandemic has imposed particular stressors on individuals, such as the threats of contracting the virus and of unemployment. Owing to the lockdowns and confinements implemented to limit the spread of the pandemic, SNS use has surged worldwide. Drawing on Lazarus and Folkman's theory of stress and coping, we consider COVID-19 obsession to be an adverse emotional response to the stressors brought about by the pandemic and emotional support seeking through SNS as a coping strategy. Furthermore, we identify SNS exhaustion as an adverse outcome of this form of coping. Finally, we analyze the intention to reduce SNS use as a corrective behavioral outcome to mitigate the negative effect of SNS-mediated coping. The findings indicate that: 1) the threat of the COVID-19 disease and the threat of unemployment drive COVID-19 obsession; 2) COVID-19 obsession contributes to emotional support seeking through SNS; 3) emotional support seeking through SNS exerts a positive effect on SNS exhaustion; 4) SNS exhaustion contributes to the intention to reduce SNS use. Our results advance Information Systems (IS) research by focusing on the use of Information Technology (IT) to cope with stressors that are essentially not IT-related; such research is largely absent from previous literature. Furthermore, our paper contributes to the increasing amount of literature on IT-mediated coping with stressors and reduced social media use.
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