ArticleInternational journal of environmental research and public health2021
Emotional Labor, Burnout, Medical Error, and Turnover Intention among South Korean Nursing Staff in a University Hospital Setting.
Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 2 of them syntheses that pooled it.
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Who cites it
23 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Nurse Burnout and Patient Safety, Satisfaction, and Quality of Care: A Systematic Review and Meta-Analysis.JAMA network open · 2024Pooled it
- The effectiveness of e-mental health interventions on stress, anxiety, and depression among healthcare professionals: a systematic review and meta-analysis.Systematic reviews · 2024Pooled it
- The impact of the second victim phenomenon on nurse turnover intentions and absenteeism: a systematic review and meta-analysis.BMC nursing · 2026Article
- Erudit AI SaaS: an artificial intelligence tool based on RoBERTa for classifying employee engagement.BMC psychology · 2026Article
- Unpopular patients and compassion fatigue among nurses: a mixed-methods study on emotional burden, workforce well-being, and patient safety.BMC nursing · 2026Article
- Identifying Nurses at Risk of Nursing Interruptions During Medication Administration Using Machine Learning: A Multicenter Cross-Sectional Study.Journal of nursing management · 2026Article
- Study of Nurses' Malpractice Tendencies and Burnout Levels.Research in nursing & health · 2025Article
- Emotional exhaustion among operating room and general ward nurses: evidence from a regional hospital in Taiwan.Frontiers in public health · 2025Article
- Mental Health and Medical Error among Nursing Staffs at Korean Medicine Clinics: a first survey in South Korea.Journal of pharmacopuncture · 2024Article
- Exploring the Relationship between Surface Acting, Job Stress, and Emotional Exhaustion in Health Professionals: The Moderating Role of LMX.Behavioral sciences (Basel, Switzerland) · 2024Article
- The interaction between mental resilience and insomnia disorder on negative emotions in nurses in Guangdong Province, China.Frontiers in psychiatry · 2024Article
- The Level and Outcomes of Emotional Labor in Nurses: A Scoping Review.Journal of nursing management · 2024Article
- Mediating effects of social support, mental health between stress overload, fatigue and turnover intention among operating theatre nurses.BMC nursing · 2023Article
- Factors associated with compassion fatigue and compassion satisfaction in obstetrics and gynaecology nurses: A cross-sectional study.Nursing open · 2023Article
- The relationship between personal-job fit and physical and mental health among medical staff during the two years after COVID-19 pandemic: Emotional labor and burnout as mediators.Journal of affective disorders · 2023Article
- Effects of Workplace Ostracism on Burnout among Nursing Staff during the COVID-19 Pandemic, Mediated by Emotional Labor.International journal of environmental research and public health · 2023Article
- The First Attempt to Apply an Online Mindfulness Program to Nursing Staff in a Traditional Korean Medicine Clinic in COVID-19 Era: A Case Series.Healthcare (Basel, Switzerland) · 2023Article
- Factors Associated with Burnout in Healthcare Professionals.International journal of environmental research and public health · 2022Article
- Relationship between perceived organizational support and professional values of nurses: mediating effect of emotional labor.BMC nursing · 2022Article
- The association between fear of COVID-19 and mental health: The mediating roles of burnout and job stress among emergency nursing staff.Nursing open · 2022Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Nurses are vulnerable to mental health challenges, including burnout, as they are exposed to adverse job conditions such as high workload. The mental health of this population can relate not only to individual well-being but also to patient safety outcomes. Therefore, there is a need for a mental health improvement strategy that targets this population. This cross-sectional survey study investigates emotional labor, burnout, turnover intention, and medical error levels among 117 nursing staff members in a South Korean university hospital; it also analyzes correlations among outcomes and conduct correlation analysis and multiple regression analysis to determine relationships among these factors. The participants had moderate to high levels of emotional labor and burnout, and 23% had experienced medical errors within the last six months. Save for medical errors, all outcomes significantly and positively correlated with each other. These results can be used to improve the mental health outcomes of nurses working in the hospital and their consequences. Specifically, the job positions of nursing personnel may be a major consideration in such a strategy, and job-focused emotional labor and employee-focused emotional labor may be promising targets in ameliorating turnover intention and client-related burnout, respectively.
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