ArticleAfrican journal of primary health care & family medicine2021
The conceptualisation of patient-centred care: A case study of diabetes management in public facilities in southern Malawi.
Article in African journal of primary health care & family medicine, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.
What it found
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Who cites it
5 citing papers in PubMed, 1 synthesis or guideline pooled it, 5 citations in OpenAlex.
- Pooled it
- Listening to the Patient's Voice: A Quantitative Study on Patient-Centredness in Diabetes Care in Palestinian Public Primary Care Services.Healthcare (Basel, Switzerland) · 2026Article
- Perception of patient-centred care and its relationship with management outcomes and complications among patients with DM in Malawi.BMJ open · 2025Article
- Higher and Middle Management Perspectives on Patient-Centered Care in an Oncology Setting: A Qualitative Study.Nursing reports (Pavia, Italy) · 2024Article
- Nurse managers' perceptions of patient-centred care and its influence on quality nursing care and nurse job satisfaction: Empirical research qualitative.Nursing open · 2024Article
Corrections and comments
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Authors and funding
4 authors at 3 institutions in 2 countries.
Funding
Abstract
backgroundPatient-centred care (PCC) is one of the pillars of Malawi's quality of care policy initiatives. The role of PCC in facilitating quality service delivery is well documented, and its importance may heighten in chronic disease management. Yet, PCC conceptualisation is known to be context specific.
aimThe study aimed to understand the conceptualisation of PCC amongst patients, healthcare providers (HCP) and policy makers in Diabetes Mellitus (DM) management.
settingThis study was conducted in DM clinics in Southern Malawi.
methodsOur qualitative exploratory research study design used in-depth and focus group interviews. We interviewed patients with DM, HCPs and policy makers. The study used framework analysis guided by Mead and Bower's work.
resultsPatient-centred care conceptualisations from groups of participants showed convergence. However, they differed in emphasis in some elements. The prominent themes emerging from the participants' conceptualisation of PCC included the following: meeting individual needs, goals and expectations, accessing medication, supporting relationship building, patient involvement, information sharing, holistic care, timeliness and being realistic.
conclusionPatient-centred care conceptualisation in Malawi goes beyond the patient-HCP relational framework to include the technical aspects of care. Contrary to the global view, accessing medication and timeliness are major elements in PCC conceptualisation in Malawi. Whilst PCC conceptualisation is contextual, meeting expectations and needs of patients is fundamental.
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Registered trials
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