ReviewInternational journal of environmental research and public health2021
Subjective Experiences of Mental Health Crisis Care in Emergency Departments: A Narrative Review of the Qualitative Literature.
Review in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers.
What it found
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Who cites it
29 citing papers in PubMed.
- Patient Journey Mapping in Mental Disorders: A Scoping Review.International journal of mental health nursing · 2026Article
- Association between utilisation of pre-hospital emergency services and premature discharge in Emergency Department attendances with mental health triage codes: a retrospective cohort study.BMC emergency medicine · 2026Article
- Community-Based Crisis Care Beyond the Emergency Department: A Scoping Review.Community mental health journal · 2026Article
- Distress, Discomfort and Moral Injury: Emergency Department Clinicians Experiences Caring for People With a Psychosocial Disability and a National Disability Insurance Scheme Plan.International journal of mental health nursing · 2026Article
- Emergency department culture and the care of older patients with frailty: a focused ethnography.BMC emergency medicine · 2026Article
- Improving prehospital and emergency care for patients with mental dysregulation: a comprehensive research agenda.Scandinavian journal of trauma, resuscitation and emergency medicine · 2026Article
- Understanding individual and structural factors behind extensive care needs in personality disorders: an interpretative phenomenological analysis.Annals of general psychiatry · 2026Article
- Article
- Patient and Family Experience in the Pediatric Emergency Department: Association With Real-Time Crowding Monitoring and Operational Factors.Journal of patient experience · 2026Article
- The Complexity of the Emergency Department as Seen by People With Psychosocial Disability and an NDIS Plan and the Clinicians Caring for Them.Emergency medicine Australasia : EMA · 2025Article
- Evaluating the effectiveness of crisis support spaces in Queensland, Australia: a mixed-methods study.International journal of mental health systems · 2025Article
- Psychiatric emergencies: epidemiological analysis and healthcare professionals' experiences.BMC emergency medicine · 2025Article
- Towards a Better Use of Safety Planning in Emergency Departments: An Exploratory Study of Patients and Clinicians' Perspectives.Community mental health journal · 2025Article
- Technological barriers to providing pediatric mental and behavioral healthcare in emergency departments.Applied ergonomics · 2025Observational
- Development of a national Distress Brief Intervention: a multi-agency service to provide connected, compassionate support for people in distress.BMC health services research · 2025Article
- Key Aspects of Recovery-Oriented Practice in Caring for People With Mental Ill-Health in General Emergency Departments: A Modified Delphi Study.Journal of clinical nursing · 2025Article
- Person-centred crisis support services as alternatives to emergency departments: a systematic scoping review.Social psychiatry and psychiatric epidemiology · 2025Article
- Associations between readmission and patient-reported measures in acute psychiatric inpatients: a multicenter prospective longitudinal study.Social psychiatry and psychiatric epidemiology · 2025Article
- Patient Perspectives of Emergency Mental Health Care in a Rural State.Rural mental health · 2025Article
- A Qualitative Description Study of the Patient's Experience With Community-Based Virtual Crisis Care in Canada: Illustrating the Potential Positives and Negatives of Remote Support on Recovery.Journal of patient experience · 2025Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Mental health presentations to the emergency department (ED) have increased, and the emergency department has become the initial contact point for people in a mental health crisis. However, there is mounting evidence that the ED is not appropriate nor effective in responding to people in mental health crises. Insufficient attention has been paid to the subjective experience of people seeking support during a mental health crisis. This review aims to describe the qualitative literature involving the subjective experiences of people presenting to the ED during a mental health crisis. The method was guided by Arksey and O'Malley's framework for scoping studies and included keyword searches of PsycINFO, CINAHL, Medline and Embase. A narrative analysis, drawing on the visual tool of journey mapping, was applied to summarise the findings. Twenty-three studies were included. The findings represent the experience of accessing EDs, through to the impact of treatment. The review found points of opportunity that improve people's experiences and characteristics associated with negative experiences. The findings highlight the predominance and impact of negative experiences of the ED and the incongruence between the expectations of people presenting to the ED and the experience of treatment.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.