Evidence map›Paper›PMID 34559840›Full record

ArticlePloS one2021

Forecasting care seekers satisfaction with telemedicine using machine learning and structural equation modeling.

Khondker Mohammad Zobair, Louis Sanzogni, Luke Houghton, Md Zahidul Islam

Abstract read
In one paragraph

Article in PloS one, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed.

  1. Article
  2. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Khondker Mohammad ZobairDepartment of Business Strategy and Innovation, Griffith Business School, Griffith University, Brisbane, QLD, Australia.ORCID 0000-0002-9209-9524
Louis SanzogniDepartment of Business Strategy and Innovation, Griffith Business School, Griffith University, Brisbane, QLD, Australia.
Luke HoughtonInstitute for Integrated and Intelligent Systems, Griffith Sciences-Centres and Institutes, Griffith University, Brisbane, QLD, Australia.
Md Zahidul IslamDepartment of Computer Science and Engineering, Khulna University, Khulna, Bangladesh.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Many individuals visit rural telemedicine centres to obtain safe and effective health remedies for their physical and emotional illnesses. This study investigates the antecedents of patients' satisfaction relating to telemedicine adoption in rural public hospitals settings in Bangladesh through the adaptation of Expectation Disconfirmation Theory extended by Social Cognitive Theory. This research advances a theoretically sustained prediction model forecasting patients' satisfaction with telemedicine to enable informed decision making. A research model explores four potential antecedents: expectations, performance, disconfirmation, and enjoyment; that significantly contribute to predicting patients' satisfaction concerning telemedicine adoption in Bangladesh. This model is validated using two-staged structural equation modeling and artificial neural network approaches. The findings demonstrate the determinants of patients' satisfaction with telemedicine. The presented model will assist medical practitioners, academics, and information systems practitioners to develop high-quality decisions in the future application of telemedicine. Pertinent implications, limitations and future research directions are endorsed securing long-term telemedicine sustainability.

Indexed as

Machine LearningAdolescentAdultBangladeshFemaleForecastingHospitals, PublicHumansLatent Class AnalysisMaleMiddle AgedModels, StatisticalPatient Acceptance of Health CarePatient SatisfactionPersonal SatisfactionRural Health Services

Identifiers

PMID34559840
PMCPMC8462681

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.