Evidence map›Paper›PMID 34515962›Full record

SynthesisJournal of community health2022

A Review and Analysis of the Literature on Public Health Emergency Communication Practices.

Melissa MacKay, Taylor Colangeli, Abhinand Thaivalappil, Ariana Del Bianco, Jennifer McWhirter, Andrew Papadopoulos

Abstract readSystematic Review
In one paragraph

Synthesis in Journal of community health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed.

  1. Article
  2. Municipal Risk Communication and Public Trust: Reducing Counterproductive Behaviors Across Emergency Scenarios.Risk analysis : an official publication of the Society for Risk Analysis · 2026
    Article
  3. Article
  4. Article
  5. Content Analysis of Official Public Health Communications in Ontario, Canada during the COVID-19 Pandemic.International journal of environmental research and public health · 2024
    Article
  6. Article
  7. Article
  8. Health Preparedness and Narrative Rationality: A Call for Narrative Preparedness.International journal of health policy and management · 2023
    Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Melissa MacKayDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada. melissam@uoguelph.ca.ORCID 0000-0002-6682-1528
Taylor ColangeliDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada.
Abhinand ThaivalappilDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada.
Ariana Del BiancoDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada.
Jennifer McWhirterDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada.
Andrew PapadopoulosDepartment of Population Medicine, University of Guelph, 50 Stone Road East, Guelph, ON, N1G 2W1, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

A systematic review using structured and transparent methods was carried out to collect and review the qualitative literature investigating trust in crisis communication during emerging infectious diseases. Qualitative synthesis was conducted using a descriptive thematic analysis approach. The GRADE-CERQual assessment was used to determine the confidence in each thematic finding to support decisions when implementing review findings. Overall, 13 studies were included in the review, resulting in 10 thematic categories that describe characteristics associated with crisis communication information and sources of crisis communication that can enhance or maintain public trust. The results of this review suggest the public judges the trustworthiness of crisis communication based on the information characteristics, including consistency, repetition, and timeliness, and especially transparency and uncertainty. Public health is a trusted source of crisis communication when the presenting spokesperson is a health official, the information is not perceived as politicized, and is timely. Community leaders, such as family doctors, are also trusted sources of crisis communication, whereas media and government officials face distrust because of perceived sensationalized information, and defensiveness and unreliable information respectively. Qualitative data in this area is limited, especially involving the public and priority populations, and should be the focus of future research.

Indexed as

CommunicationPublic HealthHumansPhysicians, FamilyPublic Health PracticeTrustCrisis communicationEmerging infectious diseaseQualitative systematic reviewRisk communicationTrust

Identifiers

PMID34515962
PMCPMC8436583

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.