ArticleHealthcare (Basel, Switzerland)2021
Impact of the Introduction of Accreditation Standards on the Satisfaction of Patients in Cardiology Departments.
Article in Healthcare (Basel, Switzerland), 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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1 citing paper in PubMed.
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3 authors.
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Abstract
backgroundIt can be presumed that introducing accreditation standards and obtaining national accreditation by a hospital should translate into increased patient satisfaction. The aim was to analyze the impact of introducing accreditation standards on patient satisfaction in cardiology departments.
methods1080 patients, who were hospitalized in four cardiological wards (W1-W4) between 2009-2015, were asked to complete a 22-item questionnaire that assessed the level of their satisfaction with their medical care. 58 questionnaires were excluded because of incomplete data. The hospital was accredited in 2013.
resultsIn 3 of the 4 wards, a statistically higher total score (the patient was more satisfied) in the period after the accreditation (2013-2015) compared to the period before the accreditation (2009-2012) was as follows: W1 (80.37 ± 6.54 vs. 83.85 ± 5.9;
conclusionPreparing a hospital for a national accreditation program brought significant benefits for patients in a long-term observation.
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