ArticleHealthcare (Basel, Switzerland)2021
Patient Satisfaction with Private Recovery Services and Importance of Physician Behavior during COVID Time.
Article in Healthcare (Basel, Switzerland), 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed.
- Public and Private Healthcare Service Quality in Trujillo, Peru: Evidence from a SERVQUAL Survey.Healthcare (Basel, Switzerland) · 2026Article
- Drivers of Patients' Behavioral Intention toward Public and Private Clinics' Services.Healthcare (Basel, Switzerland) · 2023Article
- The Behavioral and Social Dimension of the Public Health System of European Countries: Descriptive, Canonical, and Factor Analysis.International journal of environmental research and public health · 2023Article
- Breastfeeding Practices and Determinant Factors of Exclusive Breastfeeding among Mothers of Children Aged 0-23 Months in Northwestern Romania.Nutrients · 2021Article
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7 authors.
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Abstract
introductionPatient satisfaction represents an essential indicator of the quality of care in the medical recuperation sector. This study aimed to identify the degree of satisfaction in patients who benefit from medical recuperation services in one private clinic from Romania and the factors that played a part in this respect.
methodAn online questionnaire was completed by 105 patients of a private clinic in the period immediately following the opening of the clinic after the quarantine period due to COVID-19. The following concepts were measured: general satisfaction with clinical recuperation services (SG), physician's behavior (PB), the impact of interventions on the state of health (IHI), modern equipment (ME), and the intention to return to the clinic (IRC). Based on a linear regression model, the impact of PB, IHI, ME, and IRC variables on general satisfaction (SG) was established.
resultsThe study results confirm the data from studies carried out in different sociocultural contexts in ordinary time, where physician behavior is the most crucial factor in patients' satisfaction. Therefore, we can say that the physiotherapist's behavior has an essential role in determining the patients' satisfaction both in ordinary time and in COVID-19 time. The data in this study reflect the fact that satisfaction with the services offered by a medical recuperation clinic is a predictor for using the services in the future. Still, our study reflects a moderate relationship in intensity.
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