Evidence map›Paper›PMID 34429101›Full record

ArticleBMC health services research2021

Restoring patient trust in healthcare: medical information impact case study in Poland.

Roman Lewandowski, Anatoliy G Goncharuk, Giuseppe T Cirella

Abstract read
In one paragraph

Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  9. (Dis)trust in doctors and public and private healthcare institutions in the Western Balkans.Health expectations : an international journal of public participation in health care and health policy · 2022
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Roman LewandowskiFaculty of Management, University of Social Sciences, Lodz, Poland.ORCID https://orcid.org/0000-0002-9589-0629
Anatoliy G GoncharukDepartment of Management, International Humanitarian University, Odessa, Ukraine. agg@ua.fm.ORCID http://orcid.org/0000-0001-9870-4679
Giuseppe T CirellaFaculty of Economics, University of Gdansk, Sopot, Poland.ORCID https://orcid.org/0000-0002-0810-0589

Funding

european network for cost containment and improved quality of care COST Action CA15222narodowym centrum nauki 2015/17/B/HS4/02747
6 · The paper itself

Abstract

backgroundThis study empirically evaluates the influence of medical information on patient trust at the physician level, the medical profession, hospitals, and with the payer. Restoring patient trust in a medical setting in Poland appears to be significantly affected due to the COVID-19 pandemic. Patient trust improves results from medical treatment, raises perception of healthcare performance, and smoothens the overall functionality of healthcare systems.

methodsIn order to study trust volatility, patients took part in a three-stage experiment designed via: (1) measured level of trust, (2) randomly dividing participants into two groups-control (i.e., re-examination of level of trust) and experimental (i.e., being exposed to a piece of certain manipulative information), and (3) checking whether observational changes were permanent.

resultsResults indicate that in the experimental group the increase of trust was noticed in the payer (27.7%, p < 0.001), hospitals (10.9%, p = 0.011), and physicians (decrease of 9.2%, p = 0.036).

conclusionThe study indicated that in Poland medical information is likely to influence patient trust in healthcare while interpersonal and social trust levels may be related to increases of trust in hospitals and in the payer versus decreases in physicians.

Indexed as

COVID-19TrustHumansPandemicsPhysician-Patient RelationsPolandSARS-CoV-2HospitalInfluence of informationMedical professionPandemicPayerPhysicians

Identifiers

PMID34429101
PMCPMC8383260

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.