ArticlePsychiatry investigation2021
Empathy With Patients and Post-Traumatic Stress Response in Verbally Abused Healthcare Workers.
Article in Psychiatry investigation, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed, 33 citations in OpenAlex.
- Prevalence and physicians' perception of workplace violence preventive measures in two Egyptian public hospitals.The Journal of the Egyptian Public Health Association · 2026Article
- Work pressure, communication skills, empathy, professional identity, and workplace violence in psychiatric nurses: a structural equation model analysis.BMC nursing · 2026Article
- The Relationship Between Staffing, Nurses' Emotional Exhaustion, and Adverse Patient Events in Critical Care Units in Sultanate of Oman.Journal of nursing management · 2025Article
- Violence and harassment against healthcare workers: a psychological-clinical perspective on a survey in a Policlinic Hospital.Frontiers in public health · 2025Observational
- Psychometric validation of the Indonesian verbal abuse questionnaire (I-VAQ) for adolescents using rasch analysis.Journal of education and health promotion · 2025Article
- Mental Health and Medical Error among Nursing Staffs at Korean Medicine Clinics: a first survey in South Korea.Journal of pharmacopuncture · 2024Article
- Prevalence, risk factors and psychological consequences of workplace violence among health workers in the Greater Accra region, Ghana: a cross-sectional study.BMC public health · 2024Article
- Characteristics and Influencing Factors of Post-Traumatic Growth: A Cross-Sectional Study of Psychiatric Nurses Suffering from Workplace Violence in Guangdong China.Journal of multidisciplinary healthcare · 2024Article
- Mental health symptoms and their associated factors among pharmacists in psychiatric hospitals during the early stage of the COVID-19 pandemic.Global mental health (Cambridge, England) · 2023Article
- Aggression, Micro-aggression, and Abuse Against Health Care Providers During the COVID-19 Pandemic. A Latin American Survey.Current problems in cardiology · 2022Review
- Trajectories of the current situation and characteristics of workplace violence among nurses: a nine-year follow-up study.BMC health services research · 2021Article
- Comparison of violence and aggressions suffered by health personnel during the COVID-19 pandemic in Argentina and the rest of Latin America.Revista peruana de medicina experimental y salud publicaArticle
Corrections and comments
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Authors and funding
7 authors at 3 institutions in 1 country.
Funding
Abstract
objectiveThe current study examined the differential empathic capacity, post-traumatic symptoms, and coping strategies in healthcare workers (HCWs) according to the exposure of verbal or physical workplace violence (WPV).
methodsUsing online survey, a total of 422 HCWs employed at a training general hospital of South Korea participated and completed self-reporting questionnaires including the WPV questionnaire with coping strategy, the Jefferson Scale of Physician Empathy.
resultsThose who experienced either only verbal violence or both physical and verbal violence had lower Jefferson Scale of Physician Empathy scores (p<0.05). Posttraumatic stress symptom severity was higher among people who experienced verbal violence than physical violence. HCWs' exposure to verbal violence was associated with severe posttraumatic symptoms and a low level of empathy with patients (p<0.05). More than half of the victims of verbal violence responded that they did not take any action, receive organizational protection, or peer support, while most physically-abused HCWs received institutional intervention or help from others.
conclusionOur findings highlight the critical importance of reducing verbal violence, which may represent a larger psychological burden compared to physical violence, by actively implementing effective strategies and policies at the institutional level.
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