ArticleInternet interventions2021
User feedback and usability testing of an online training and support program for dementia carers.
Article in Internet interventions, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
19 citing papers in PubMed.
- Feasibility of an online training and support program for dementia carers: results from a mixed-methods pilot randomized controlled trial.BMC geriatrics · 2022Trial
- Providing training and support to Spanish dementia caregivers living in rural and urban areas: insights and results from the iSupport-Sp study.International journal for equity in health · 2026Article
- Web-Based Application to Support Caregivers in the Use of Learning Optimization Methods: Participatory Action Research Study.JMIR aging · 2026Article
- GamePlan4Care, a Web-Based Adaptation of the Resources for Enhancing Alzheimer's Caregiver Health II Intervention for Family Caregivers of Persons Living With Dementia: Formative, Qualitative Usability Testing Study.JMIR formative research · 2025Article
- Participatory methods in designing digital health interventions for informal caregivers of people with dementia. A systematic review.Internet interventions · 2025Article
- Article
- Designing and Evaluating IT Applications for Informal Caregivers: Scoping Review.Journal of medical Internet research · 2024Article
- Designing Survey-Based Mobile Interfaces for Rural Patients With Cancer Using Apple's ResearchKit and CareKit: Usability Study.JMIR formative research · 2024Article
- Development of a Dementia Case Management Information System App: Mixed Methods Study.JMIR aging · 2024Article
- Predicting informal dementia caregivers' desire to institutionalize through mining data from an eHealth platform.BMC geriatrics · 2024Article
- Profiling early adopters of 'iSupport-Portugal': a country-specific version of a worldwide adapted digital support program for informal caregivers of people with dementia.Frontiers in psychology · 2024Article
- Adaptation, testing, and use of the "iSupport for Dementia" program in different countries: a systematic review.Dementia & neuropsychologia · 2024Article
- Experience of using a virtual reality rehabilitation management platform for breast cancer patients: a qualitative study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2023Article
- Exploring the usability of an internet-based intervention and its providing eHealth platform in an eye-tracking study.Journal of ambient intelligence and humanized computing · 2023Article
- Dose health education on dementia prevention have more effects on community residents when a community physician/nurse leads it? A cross-sectional study.Frontiers in public health · 2023Article
- iSupport for Young Carers: An Adaptation of an e-Health Intervention for Young Dementia Carers.International journal of environmental research and public health · 2022Article
- Article
- Review
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundeHealth interventions have been explored to provide convenient support and training to informal dementia carers. Design and usability issues may however hinder user acceptance of Web-based interventions. iSupport is an online program developed by World Health Organization (WHO) to support informal dementia carers. PURPOSE: This study gathers user-feedback and evaluates the usability of the European-Portuguese version of iSupport.
methodsA mixed-methods study was conducted. Two focus groups discussions (n = 15) and 15 usability test sessions were conducted with carers and health/social support professionals to collect data on user satisfaction and requirements on the program's contents and Web interface. The usability testing protocol comprised pre/post-test surveys, a structured interview and observation of task performance in the Web platform. Content analysis of text data was performed by two independent coders.
resultsSuccess rates were superior to 80% for most tasks. An average score of 89.5 on the System Usability Scale demonstrated an excellent perception of the program's usability. The program was perceived as trustworthy, and participants were globally satisfied with its aesthetics and easiness of use. Feedback and personalization were valued functional requirements, while no consensus was found for mood self-assessment or professional/peer interaction features. Lessons were considered culturally fit, thematically pertinent, and comprehensive. Suggestions for improvement were wide-ranging from program's layout to accessibility, usability, functional requirements, content format and lessons' themes.
conclusionsThis study derives user requirements for an evidence-based program for dementia carers. Both the study findings and usability assessment methodology can be imported to the development of similar programs worldwide.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.