ArticleInternet interventions2021
Online consultations in mental healthcare during the COVID-19 outbreak: An international survey study on professionals' motivations and perceived barriers.
Article in Internet interventions, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 52 papers.
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Who cites it
52 citing papers in PubMed, 104 citations in OpenAlex.
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- Advantages and disadvantages of online psychotherapy and decisions to use it in the era of the COVID-19 pandemic - analysis of mediation variables.Frontiers in psychiatry · 2025Article
- Healthcare professionals' views on implementing digital health tools in psychosis: a national survey in the UK.BMJ digital health & AI · 2025Article
- Intention to use digital-based psychosocial counseling and its predictors among students in University of Gondar, Northwest Ethiopia, 2023: Using modified unified theory of acceptance and use of technology model.SAGE open medicine · 2025Article
- Assessing Patient Use of and Attitudes toward eHealth Services for Communication with Primary Care Centers in Saudi Arabia and Factors Affecting Usage.Healthcare (Basel, Switzerland) · 2024Article
- Experts' views on the implementation of digital interventions for eating disorders: a Delphi study.BMC public health · 2024Article
- Exploring Acceptability, Barriers, and Facilitators for Digital Health in Dermatology: Qualitative Focus Groups With Dermatologists, Nurses, and Patients.JMIR dermatology · 2024Article
- Revealing the source: How awareness alters perceptions of AI and human-generated mental health responses.Internet interventions · 2024Article
- Mapping the needs of healthcare workers caring for COVID-19 patients using the socio-ecological framework: a rapid scoping review.Human resources for health · 2024Article
- Development and evaluation of an internet- and mobile-based intervention for individualized return to work planning after inpatient rehabilitation - Study protocol for a randomized-controlled-trial.Internet interventions · 2024Article
- Evaluation of Online Counseling through the Working Experiences of Mental Health Therapists Amidst the COVID-19 Pandemic.Healthcare (Basel, Switzerland) · 2024Article
Corrections and comments
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Authors and funding
21 authors at 13 institutions in 13 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionWhile the general uptake of e-mental health interventions remained low over the past years, physical distancing and lockdown measures relating to the COVID-19 pandemic created a need and demand for online consultations in only a matter of weeks.
objectiveThis study investigates the uptake of online consultations provided by mental health professionals during lockdown measures in the first wave of the COVID-19 pandemic in the participating countries, with a specific focus on professionals' motivations and perceived barriers regarding online consultations.
methodsAn online survey on the use of online consultations was set up in March 2020. The Unified Theory of Acceptance and Use of Technology (UTAUT) guided the deductive qualitative analysis of the results.
resultsIn total, 2082 mental health professionals from Austria, Belgium, Cyprus, France, Germany, Italy, Lebanon, Lithuania, the Netherlands, Norway, Portugal, Spain, and Sweden were included. The results showed a high uptake of online consultations during the COVID-19 pandemic but limited previous training on this topic undergone by mental health professionals. Most professionals reported positive experiences with online consultations, but concerns about the performance of online consultations in a mental health context (e.g., in terms of relational aspects) and practical considerations (e.g., relating to privacy and security of software) appear to be major barriers that hinder implementation.
conclusionsThis study provides an overview of the mental health professionals' actual needs and concerns regarding the use of online consultations in order to highlight areas of possible intervention and allow the implementation of necessary governmental, educational, and instrumental support so that online consultations can become a feasible and stable option in mental healthcare.
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