Evidence map›Paper›PMID 34388996›Full record

ArticleBMC health services research2021

Interprofessional advanced access - a quality improvement protocol for expanding access to primary care services.

Isabelle Gaboury, Mylaine Breton, Kathy Perreault, François Bordeleau, Sarah Descôteaux, Lara Maillet, Catherine Hudon, Yves Couturier, Arnaud Duhoux, Brigitte Vachon and 5 more

Abstract read
In one paragraph

Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

15 authors.

Isabelle GabouryDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada. isabelle.gaboury@usherbrooke.ca.
Mylaine BretonDepartment of community health sciences, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Kathy PerreaultGMF-U Saint-Jean-sur-Richelieu, Saint-Jean-sur-Richelieu, Canada.
François BordeleauDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Sarah DescôteauxDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Lara MailletÉcole Nationale d'Administration Publique, Montreal, Canada.
Catherine HudonDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Yves CouturierSchool of social work, Faculty of letters and social sciences, Université de Sherbrooke, Sherbrooke, Canada.
Arnaud DuhouxFaculty of Nursing, Université de Montréal, Montreal, Canada.
Brigitte VachonSchool of Rehabilitation, Faculty of Medicine, Université de Montréal, Montreal, Canada.
Benoit CossetteDepartment of community health sciences, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Isabel RodriguesDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine, Université de Montréal, Montreal, Canada.
Marie-Eve PoitrasDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Christine LoignonDepartment of Family Medicine and Emergency Medicine, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.
Helen-Maria VasiliadisDepartment of community health sciences, Faculty of Medicine and Health Sciences, Université de Sherbrooke, Sherbrooke, Canada.

Funding

Fonds de Recherche du Québec - Santé 279742
6 · The paper itself

Abstract

backgroundThe Advanced Access (AA) Model has shown considerable success in improving timely access for patients in primary care settings. As a result, a majority of family physicians have implemented AA in their organizations over the last decade. However, despite its widespread use, few professionals other than physicians and nurse practitioners have implemented the model. Among those who have integrated it to their practice, a wide variation in the level of implementation is observed, suggesting a need to support primary care teams in continuous improvement with AA implementation. This quality improvement research project aims to document and measure the processes and effects of practice facilitation, to implement and improve AA within interprofessional teams.

methodsFive primary care teams at various levels of organizational AA implementation will take part in a quality improvement process. These teams will be followed independently over PDSA (Plan-Do-Study-Act) cycles for 18 months. Each team is responsible for setting their own objectives for improvement with respect to AA. The evaluation process consists of a mixed-methods plan, including semi-structured interviews with key members of the clinical and management teams, patient experience survey and AA-related metrics monitored from Electronic Medical Records over time. DISCUSSION: Most theories on organizational change indicate that practice facilitation should enable involvement of stakeholders in the process of change and enable improved interprofessional collaboration through a team-based approach. Improving access to primary care services is one of the top priorities of the Quebec's ministry of health and social services. This study will identify key barriers to quality improvement initiatives within primary care and help to develop successful strategies to help teams improve and broaden implementation of AA to other primary care professionals.

Indexed as

Primary Health CareQuality ImprovementHumansOrganizational InnovationPatient Care TeamAdvanced AccessInterprofessional collaborationOrganizational changePractice facilitationPrimary careQuality improvement

Identifiers

PMID34388996
PMCPMC8361639

What OpenQuestion holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.