Evidence map›Paper›PMID 34351822›Full record

ArticleJCO oncology practice2021

Virtual Cancer Care During the COVID-19 Pandemic in Alberta: Evidence From a Mixed Methods Evaluation and Key Learnings.

Linda Watson, Siwei Qi, Andrea Delure, Claire Link, Eclair Photitai, Lindsi Chmielewski, April Hildebrand, Dean Ruether, Krista Rawson

Open access · greenAbstract read
In one paragraph

Article in JCO oncology practice, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
21citing papers in PubMed, 1 pooled it
2.4field-weighted citation impact, top 8% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

21 citing papers in PubMed, 1 synthesis or guideline pooled it, 36 citations in OpenAlex.

  1. Pooled it
  2. Equity-Centered Optimization of Virtual Cancer Survivorship Care.Journal of medical Internet research · 2025
    Article
  3. Article
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  6. Observational
  7. Article
  8. Article
  9. "You matter": patients perceptions and disparities about  cancer care and telehealth during and after COVID-19 pandemic.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024
    Article
  10. Article
  11. Article
  12. Article
  13. Article
  14. Article
  15. Article
  16. Telehealth cancer care consultations during the COVID-19 pandemic: a qualitative study of the experiences of Australians affected by cancer.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2022
    Article
  17. Article
  18. Article
  19. Exploring nursing engagement in providing virtual care to cancer patients in Canada.Canadian oncology nursing journal = Revue canadienne de nursing oncologique · 2022
    Article
  20. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors at 1 institution in 1 country.

Linda WatsonApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Siwei QiApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.ORCID 0000-0001-5260-2060
Andrea DelureApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Claire LinkApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Eclair PhotitaiApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Lindsi ChmielewskiApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
April HildebrandApplied Research and Patient Experience, Cancer Research and Analytics, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Dean RuetherUniversity of Calgary, Calgary, Alberta, Canada.
Krista RawsonQuality, Safety & Practice Integration, Cancer Care Alberta-Alberta Health Services, Calgary, Alberta, Canada.
Alberta Health Services · CA

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeThis study reports on a mixed methods evaluation conducted within a provincial cancer program in Alberta, Canada. The purpose was to capture key learnings from a rapid virtual care implementation because of the COVID-19 pandemic and to understand the impact on patient and staff experiences.

methodsAdministrative data were collected for 21,362 patients who had at least one virtual or in-person visit to any provincial cancer center from April 1, 2020, to June 10, 2020. Patient surveys were conducted with 397 randomly selected patients who had received a virtual visit. Surveys were also conducted with 396 Cancer Care Alberta staff.

results14,906 virtual visits took place in this period, and about 40% of weekly visits were virtual. Significant differences were observed in both patient-reported symptom questionnaire completion rates and referrals to supportive care services between patients seen in-person and virtually. Patients receiving active treatments reported significantly lower levels of satisfaction with virtual visits than those seen for follow-up, but overall 90% of patients indicated interest in receiving virtual care in the future. Staff thought virtual visits increased patients' access to care but less than one third (31.5%) felt confident meeting patients' emotional needs and having conversations about disease progression and/or end of life virtually.

conclusionThe COVID-19 pandemic has driven the rapid implementation of virtual visits for cancer care delivery in health care settings. The findings from this mixed methods evaluation provide a concrete set of considerations for organizations looking to develop a large-scale, enduring virtual care strategy.

Indexed as

COVID-19NeoplasmsTelemedicineAlbertaHumansPandemicsSARS-CoV-2

Identifiers

PMID34351822
PMCPMC8457798
OpenAlexW3193214973

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.