ArticleJournal of clinical orthopaedics and trauma2021
The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons.
Article in Journal of clinical orthopaedics and trauma, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
What it found
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Who cites it
9 citing papers in PubMed.
- Patient Perceptions of Social Media Use by Orthopaedic Surgeons: Comparing Responses Across the United States.Arthroscopy, sports medicine, and rehabilitation · 2025Article
- Patient Perception of Social Media Use by Orthopaedic Surgeons: A Pilot Study.Orthopaedic journal of sports medicine · 2024Article
- Instagram Outperforms Twitter in Driving Social Media Engagement Among Sports Medicine Orthopaedic Surgeons.Arthroscopy, sports medicine, and rehabilitation · 2024Article
- Association Between Social Media Activity and Ratings on Physician Review Websites Among Orthopaedic Surgeons With an Active Online Media Presence.Orthopaedic journal of sports medicine · 2024Article
- Perceptions of social media utilization among orthopaedic foot and ankle surgeons.Journal of foot and ankle research · 2023Article
- Patients Prefer Medical Facts and Educational Videos From Sports Medicine Surgeons on Social Media.Arthroscopy, sports medicine, and rehabilitation · 2023Article
- Evaluation of Social Media and Online Utilization Among Members of the American Orthopaedic Society for Sports Medicine: Implications in Practice.Orthopaedic journal of sports medicine · 2023Article
- Word of Mouth and Online Reviews Are More Influential Than Social Media for Patients When Selecting a Sports Medicine Physician.Arthroscopy, sports medicine, and rehabilitation · 2022Article
- Evaluation of Social Media Utilization Among Members of the Musculoskeletal Tumor Society: Implications in Practice.JB & JS open accessArticle
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundWhen choosing physicians, patients often review options online via physician review websites, which may influence decisions on providers. PURPOSE: The purpose of this study is to investigate the impacts of social media usage, age, and patient reported wait times on online ratings for three popular review websites. STUDY
designCross-sectional study.
methodsThe American Orthopaedic Society for Sports Medicine database was used to extract demographic information for all listed sports medicine surgeons in Florida. Overall ratings, number of ratings and comments, and patient reported wait-times were recorded from three leading review websites (Healthgrades.com, Vitals.com, Google.com). Professionally focused SM accounts were searched for each physician on Facebook.com, Twitter.com, Instagram, and LinkedIn.com.
results102 orthopaedic sports medicine surgeons were included. At least one form of social media was used by 62.4% of our cohort. Those with social media had higher overall online physician ratings out of 5.00 across all review websites (Google:4.65vs4.44, p = 0.05; Healthgrades:4.41vs4.15, p = 0.03; Vitals:4.43vs4.14, p = 0.01). In bivariate analysis, older age was associated with lower ratings on Health Grades (Absolute difference (AD) -0.26, p < 0.0001), and social media was linked to higher ratings (Google: AD 0.21, p = 0.05; Healthgrades: AD 0.26, p = 0.03; Vitals: AD 0.29, p = 0.008). Longer wait times were associated with lower ratings in a dose-dependent manner in both bivariate and multivariable analysis.
conclusionsSocial media use among sports medicine surgeons correlated with higher overall physician ratings. Potentially, younger surgeons increase social media use because of a heightened concern for online image, whereas older surgeons may have less value in using online platforms to capitalize on an online presence. Older age and increased patient reported wait times in office had a negative correlation with online reviews, which highlights that factors beyond the surgeon's skill sets can influence overall ratings.
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