Evidence map›Paper›PMID 34275045›Full record

ArticleAnnals of surgical oncology2021

The New Normal? Patient Satisfaction and Usability of Telemedicine in Breast Cancer Care.

Bryan A Johnson, Bruce R Lindgren, Anne H Blaes, Helen M Parsons, Christopher J LaRocca, Ronda Farah, Jane Yuet Ching Hui

Open access · bronzeAbstract read
In one paragraph

Article in Annals of surgical oncology, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 39 papers, 5 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
39citing papers in PubMed, 5 pooled it
5.1field-weighted citation impact, top 3% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

39 citing papers in PubMed, 5 syntheses or guidelines pooled it, 68 citations in OpenAlex.

  1. Pooled it
  2. Pooled it
  3. Pooled it
  4. Electronic Health Interventions for Patients With Breast Cancer: Systematic Review and Meta-Analyses.Journal of clinical oncology : official journal of the American Society of Clinical Oncology · 2022
    Pooled it
  5. Patient Satisfaction with Telemedicine during the COVID-19 Pandemic-A Systematic Review.International journal of environmental research and public health · 2022
    Pooled it
  6. Article
  7. Article
  8. Article
  9. Telehealth group session on body image for young breast cancer survivors: a pilot study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025
    Article
  10. Article
  11. Patient-reported satisfaction with telemedicine in light chain (AL) amyloidosis care.Amyloid : the international journal of experimental and clinical investigation : the official journal of the International Society of Amyloidosis · 2024
    Article
  12. Patient Satisfaction with Virtual vs In-Person Voice Therapy.Journal of voice : official journal of the Voice Foundation · 2024
    Article
  13. Observational
  14. Article
  15. Article
  16. Article
  17. "You matter": patients perceptions and disparities about  cancer care and telehealth during and after COVID-19 pandemic.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024
    Article
  18. Racial/Ethnic Disparities in Telemedicine Utilization and Satisfaction Among Breast Cancer Patients During the COVID-19 Pandemic: A Mixed-Methods Analysis.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024
    Article
  19. Review
  20. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 2 institutions in 1 country.

Bryan A JohnsonUniversity of Minnesota Medical School, Minneapolis, MN, USA.
Bruce R LindgrenMasonic Cancer Center, University of Minnesota, Minneapolis, MN, USA.
Anne H BlaesDivision of Hematology, Oncology and Transplantation, Department of Medicine, University of Minnesota, Minneapolis, MN, USA.
Helen M ParsonsDivision of Health Policy and Management, University of Minnesota School of Public Health, Minneapolis, MN, USA.
Christopher J LaRoccaDivision of Surgical Oncology, Department of Surgery, University of Minnesota, Minneapolis, MN, USA.
Ronda FarahDepartment of Dermatology, University of Minnesota, Minneapolis, MN, USA.
Jane Yuet Ching HuiMasonic Cancer Center, University of Minnesota, Minneapolis, MN, USA. jhui@umn.edu.ORCID http://orcid.org/0000-0002-2628-0720
University of Minnesota · USUniversity of Minnesota Medical Center · US

Funding

Women's CancerP30CA077598 · NCI · UNIVERSITY OF MINNESOTA TWIN CITIES · PI Jeffrey S. Miller · 1998 to 2026
$100.4M
University of Minnesota Clinical and Translational Science Institute (UMN CTSI)UL1TR002494 · NCATS · UNIVERSITY OF MINNESOTA · PI BLAZAR, BRUCE R, WEISDORF, DANIEL J · 2018 to 2022
$34.9M
NCATS NIH HHS UL1 TR002494NCATS NIH HHS UL1TR002494NCI NIH HHS CA77598NCI NIH HHS P30 CA077598
6 · The paper itself

Abstract

backgroundTelemedicine was adopted to minimize exposure risks for patients and staff during the coronavirus disease 2019 pandemic. This study measured patient satisfaction and telemedicine usability in breast cancer care.

methodsAdult breast cancer patients who had a telemedicine visit at a single academic institution (with surgical, radiation, or medical oncology) from 15 June 2020 to 4 September 2020 were surveyed anonymously. Patient and cancer characteristics were collected, and patient satisfaction and telemedicine usability were assessed using a modified Telehealth Usability Questionnaire with a 7-point Likert scale. Associations of satisfaction and usability with patient characteristics were analyzed using Wilcoxon rank-sum and Kruskal-Wallis tests.

resultsOf 203 patients who agreed to be contacted, 78 responded, yielding a response rate of 38%. The median age of the respondents was 63 years (range 25-83 years). The majority lived in an urban area (61%), were white (92%), and saw a medical oncologist (62%). The median patient satisfaction score was 5.5 (interquartile range [IQR] 4.25-6.25). The median telemedicine usability score was 5.6 (IQR 4.4-6.2). A strong positive correlation was seen between satisfaction and usability, with a Spearman correlation coefficient (ρ) of 0.80 (p < 0.001). Satisfaction and usability scores did not vary significantly according to patient age, race, location of residence, insurance status, previous visit commute time, oncology specialty seen, prior telemedicine visits, or whether patients were actively receiving cancer treatment.

conclusionsBreast cancer patients were satisfied with telemedicine and found it usable. Patient satisfaction and telemedicine usability should not limit the use of telemedicine in future post-pandemic breast cancer care.

Indexed as

Breast NeoplasmsTelemedicineAdultAgedAged, 80 and overCOVID-19FemaleHumansMiddle AgedPatient Satisfaction

Identifiers

PMID34275045
PMCPMC8286165
OpenAlexW3186551931

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.