ArticleBMJ open2021
What do patients expect? Assessing patient-centredness from the patients' perspective: an interview study.
Article in BMJ open, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers, 2 of them syntheses that pooled it.
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Who cites it
21 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- The renewed Development Model for Integrated Care: a systematic review and model update.BMC health services research · 2025Pooled it
- Impact of digital health interventions for adolescents with type 1 diabetes mellitus on health literacy: a systematic review.BMC endocrine disorders · 2023Pooled it
- Collagenase injection versus limited fasciectomy surgery to treat Dupuytren's contracture in adult patients in the UK: DISC, a non-inferiority RCT and economic evaluation.Health technology assessment (Winchester, England) · 2024Trial
- Communication skill training in surgical residency: insights from Y-SICO (Young-Italian Society of Surgical Oncology).Updates in surgery · 2026Article
- Listening to the Patient's Voice: A Quantitative Study on Patient-Centredness in Diabetes Care in Palestinian Public Primary Care Services.Healthcare (Basel, Switzerland) · 2026Article
- Patient experiences of Dupuytren's contracture and its treatment : a qualitative investigation.Bone & joint open · 2026Article
- How do patients access and experience long-term care after stroke in the German healthcare system? A qualitative interview study.BMJ open · 2025Article
- Patient-centered care and satisfaction of patients with diabetes: insights from a survey among patients at primary healthcare centers in Saudi Arabia.BMC primary care · 2025Article
- Information usefulness of public disclosure in Taiwan: Does it vary across specific diseases/conditions and contexts?PloS one · 2025Article
- Patient Experiences and Prerequisites of Collaboration as Partners in Person-Centred Care: An Interview Study.Nursing open · 2025Article
- Qualitative perspectives of Medicaid-insured patients on ambulatory care at an academic medical center: challenges and opportunities.BMC health services research · 2024Article
- Patient-centered care in diabetes care-concepts, relationships and practice.World journal of diabetes · 2024Review
- Digital interventions for adolescents with type 1 diabetes to promote health literacy? A qualitative study on physicians' perspective in Germany.BMJ public health · 2024Article
- Adolescents with type 1 diabetes' perspectives on digital health interventions to enhance health literacy: a qualitative study.Frontiers in public health · 2024Article
- Advancements in Understanding and Classifying Chronic Orofacial Pain: Key Insights from Biopsychosocial Models and International Classifications (ICHD-3, ICD-11, ICOP).Biomedicines · 2023Review
- The Personalized Priority and Progress Questionnaire (PPPQ): A personalized instrument for quality of life and self-management for use in clinical trials and practice.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2023Article
- Patient-centeredness-a cultural targeted survey among junior medical managers.International journal for equity in health · 2023Article
- Patients' Perspectives of Interprofessional Collaboration in Breast Cancer Unit.Healthcare (Basel, Switzerland) · 2023Article
- Exploring communication preferences of trans and gender diverse individuals-A qualitative study.PloS one · 2023Article
- Patient experiences of scaphoid waist fractures and their treatment : a qualitative investigation.Bone & joint open · 2022Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveAlthough there has been much conceptual work on patient-centredness (PC), patients' perspectives on PC were neglected. In a previous study, participating patients rated the relevance of 16 dimensions of an integrative model of PC as high to very high. However, it remained unclear which specific behaviours described in the dimensions were considered most relevant. Thus, the aim of the current study was to further explore which of the specific behaviours described in the model are especially relevant for the high ratings in the previous study. METHODS AND
designWe conducted semistructured interviews with 20 patients with chronic diseases (16 females, 4 males, mean age: 52 years). Patients answered questions regarding their experiences in the German healthcare system and how optimal healthcare would look like from their perspective. Furthermore, patients were asked to reflect on the most important aspects which they had mentioned in the interview before. Data were analysed via content analysis.
resultsParticipants addressed many different aspects of PC, but mostly focused on three major themes: (1) time appropriate access to care, (2) competence, empathy and being taken seriously by HCPs, (3) HCPs' individual consideration of each patient's situation (eg, wishes and needs). Minor themes were: (1) taking a holistic perspective of the patient, (2) patient-centred communication, (3) integration of multidisciplinary treatment elements, (4) transparency regarding waiting time and (5) reduction of unequal access to care.
conclusionThis study enriches the construct of PC by depicting essential aspects of PC from the patients' perspective. The results allow prioritising strategies to implement patient-centred care. Thus, this study helps to pursue the ultimate goal of fostering patient-centred healthcare delivery in Germany.
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