ArticleBMC family practice2021
Primary care teams' experiences of delivering mental health care during the COVID-19 pandemic: a qualitative study.
Article in BMC family practice, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 53 papers, 5 of them syntheses that pooled it.
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Who cites it
53 citing papers in PubMed, 5 syntheses or guidelines pooled it, 88 citations in OpenAlex.
- "It's more than just physical care": a systematic review and qualitative meta-synthesis of nurses' evolving role in providing mental health care within primary health care systems.BMC primary care · 2026Pooled it
- Ten pressure points in primary care during COVID-19: findings from an international narrative review.BMC primary care · 2025Pooled it
- The impact of COVID-19 on the mental health workforce: A rapid review.International journal of mental health nursing · 2023Pooled it
- Patient and provider perspectives of the implementation of remote consultations for community-dwelling people with mental health conditions: A systematic mixed studies review.Journal of psychiatric research · 2022Pooled it
- Global impact of the COVID-19 pandemic on mental health services: A systematic review.Journal of psychiatric research · 2022Pooled it
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- Enhancing comprehensive in primary care: results of a cross-sectional survey of primary care social workers in Ontario, Canada.BMC primary care · 2026Article
- Primary care for depression before and during the COVID-19 pandemic: a retrospective pre-post study.BMJ open · 2026Article
- 'A community in crisis': staff qualitative experiences of NHS and third sector mental healthcare in England.BJPsych open · 2025Article
- Exploring perspectives on how to improve psychological treatment for women from minoritised ethnic communities: qualitative study with psychological therapists.BJPsych open · 2025Article
- Impact of COVID-19 on Primary Healthcare Research: Trends and Suggestions for Better Services Approaches Via Blockchain Based Applications.Blockchain in healthcare today · 2025Article
- Barriers experienced by undergraduate students to access to mental health services: Results from a Canadian study.PLOS mental health · 2025Article
- A digital iCBT intervention for social anxiety disorder in Quebec and Ontario: protocol for a multi-phase effectiveness-implementation study.BMC psychiatry · 2024Article
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- Person-centered care for common mental disorders in Ontario's primary care patient-centered medical homes: a qualitative study of provider perspectives.BMC primary care · 2024Article
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- Patient and Therapist Perceptions of a Publicly Funded Internet-Based Cognitive Behavioral Therapy (iCBT) Program for Ontario Adults During the COVID-19 Pandemic: Qualitative Study.JMIR formative research · 2024Article
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Corrections and comments
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Authors and funding
13 authors at 6 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundIntegrated primary care teams are ideally positioned to support the mental health care needs arising during the COVID-19 pandemic. Understanding how COVID-19 has affected mental health care delivery within primary care settings will be critical to inform future policy and practice decisions during the later phases of the pandemic and beyond. The objective of our study was to describe the impact of the COVID-19 pandemic on primary care teams' delivery of mental health care.
methodsA qualitative study using focus groups conducted with primary care teams in Ontario, Canada. Focus group data was analysed using thematic analysis.
resultsWe conducted 11 focus groups with 10 primary care teams and a total of 48 participants. With respect to the impact of the COVID-19 pandemic on mental health care in primary care teams, we identified three key themes: i) the high demand for mental health care, ii) the rapid transformation to virtual care, and iii) the impact on providers.
conclusionsFrom the outset of the COVID-19 pandemic, primary care quickly responded to the rising mental health care demands of their patients. Despite the numerous challenges they faced with the rapid transition to virtual care, primary care teams have persevered. It is essential that policy and decision-makers take note of the toll that these demands have placed on providers. There is an immediate need to enhance primary care's capacity for mental health care for the duration of the pandemic and beyond.
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