Evidence map›Paper›PMID 34203141›Full record

ArticleHealthcare (Basel, Switzerland)2021

Aggressions on Social Networks: What Are the Implications for Healthcare Providers? An Exploratory Research.

Micaela La Regina, Arianna Mancini, Francesco Falli, Vittorio Fineschi, Nicola Ramacciati, Paola Frati, Riccardo Tartaglia

Open access · goldAbstract read
In one paragraph

Article in Healthcare (Basel, Switzerland), 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.

0numbers the graph read from it
0cells of the map it votes in
15citing papers in PubMed
3.8field-weighted citation impact, top 6% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

15 citing papers in PubMed, 18 citations in OpenAlex.

  1. Review
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  6. Review
  7. Article
  8. Workplace Violence Is Home Now for Healthcare Workers: Spillover Theory Perspective.Stress and health : journal of the International Society for the Investigation of Stress · 2025
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 4 institutions in 1 country.

Micaela La ReginaSS Risk Management, ASL5 Liguria, 19124 La Spezia, Italy.
Arianna ManciniUOC Internal Medicine 4, Azienda Ospedaliero-Universitaria Pisana, 56126 Pisa, Italy.
Francesco FalliSS Professioni Sanitarie, ASL 5 Liguria, 19124 La Spezia, Italy.ORCID 0000-0002-6548-2587
Vittorio FineschiDepartment of Anatomical, Histological, Forensic and Orthopaedic Sciences, Sapienza University of Rome, Viale Regina Elena 336, 00161 Roma, Italy.ORCID 0000-0002-1686-3236
Nicola RamacciatiSettore Formazione e Qualità, Azienda Ospedaliera di Perugia, 06124 Perugia, Italy.ORCID 0000-0002-1176-8133
Paola FratiDepartment of Anatomical, Histological, Forensic and Orthopaedic Sciences, Sapienza University of Rome, Viale Regina Elena 336, 00161 Roma, Italy.ORCID 0000-0002-0358-7965
Riccardo TartagliaDepartment Engineering Science, "G. Marconi" University, 00193 Roma, Italy.ORCID 0000-0003-2827-3230
Istituto Neurologico Mediterraneo · ITAzienda Ospedaliera di Perugia · ITAzienda Ospedaliera Universitaria Pisana · ITMarconi University · IT

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Incidents of violence by healthcare users against staff have been considered as sentinel events. New forms of aggression, i.e., cyberbullying, have emerged with the advent of social networks. Medical literature includes some reports about workplace cyberbullying on nurses and young doctors by colleagues/supervisors, but not by users. To investigate cyberbullying on healthcare providers via social networks, we carried out an exploratory quali-quantitative study, researching and analyzing posts and comments relating to a local Health Trust (ASL5) in Italy, published from 2013 until May 2020 on healthcare worker aggressions on social networks on every local community's Facebook page. We developed a thematic matrix through an analysis of the most recurring meaning categories (framework method). We collected 217 texts (25 posts and 192 comments): 26% positive and 74% negative. Positive posts were shared about ten times more than negative ones. Negative comments received about double the "Likes" than the positive ones. Analysis highlighted three main meaning categories: 1. lack of adequate and functional structures; 2. negative point of view (POV) towards some departments; 3. positive POV towards others. No significant differences were observed between the various categories of healthcare workers (HCW). Geriatric, medical wards and emergency department were the most frequent targets of negative comments. All the texts referred to first-line operators except for one. Online violence against HCW is a real, largely unknown, problem that needs immediate and concrete attention for its potentially disastrous consequences. Compared to traditional face-to-face bullying, it can be more dangerous as it is contagious and diffusive, without spatial, temporal or personal boundaries.

Indexed as

aggressionscyberbullyinghealthcare providerslawsocial networks

Identifiers

PMID34203141
PMCPMC8304147
OpenAlexW3175144303

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.