Evidence map›Paper›PMID 34196942›Full record

ArticleEuropean geriatric medicine2021

Communication during the COVID-19 pandemic: evaluation study on self-perceived competences and views of health care professionals.

Mathias Schlögl, Katrin Singler, Nicolas Martinez-Velilla, Schildmann Jan, Heike A Bischoff-Ferrari, Regina Elisabeth Roller-Wirnsberger, Jadwiga Attier-Zmudka, Christopher A Jones, Stéphanie Miot, Adam L Gordon

Open access · bronzeAbstract read
In one paragraph

Article in European geriatric medicine, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
3.5field-weighted citation impact, top 7% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 17 citations in OpenAlex.

  1. Article
  2. Article
  3. Article
  4. Best practices for communication while wearing facemasks: A scoping review.Journal of nursing scholarship : an official publication of Sigma Theta Tau International Honor Society of Nursing · 2024
    Article
  5. Article
  6. Article
  7. Article
  8. Article
  9. COVID-19, Suffering and Palliative Care: A Review.The American journal of hospice & palliative care · 2022
    Review
  10. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors at 10 institutions in 7 countries.

Mathias SchlöglUniversity Clinic for Acute Geriatric Care, City Hospital Waid and Triemli, Tièchestrasse 99, 8037, Zurich, Switzerland. mathias.schloegl@waid.zuerich.ch.ORCID http://orcid.org/0000-0002-6299-8852
Katrin SinglerDepartment of Geriatric Medicine, Klinikum Nürnberg, Paracelsus Private Medical University, Nuremberg, Germany.
Nicolas Martinez-VelillaNavarrabiomed, Complejo Hospitalario de Navarra (CHN)-Universidad Pública de Navarra (UPNA), IdiSNA, Pamplona, Spain.
Schildmann JanInstitute for History and Ethics of Medicine, Interdisciplinary Centre for Health Sciences, Martin Luther University, Halle-Wittenberg, Halle, Germany.
Heike A Bischoff-FerrariUniversity Clinic for Acute Geriatric Care, City Hospital Waid and Triemli, Tièchestrasse 99, 8037, Zurich, Switzerland.
Regina Elisabeth Roller-WirnsbergerDepartment of Internal Medicine, Medical University of Graz, Graz, Austria.
Jadwiga Attier-ZmudkaDepartment of Gerontology, Centre Hospitalier de Saint-Quentin, Saint-Quentin, France.
Christopher A JonesDepartment of Medicine, Palliative Care Program, Duke University School of Medicine, Durham, NC, USA.
Stéphanie MiotDepartment of Geriatrics, Montpellier University Hospital, Montpellier University, Montpellier, France.
Adam L GordonDepartment of Gerontology, Centre Hospitalier de Saint-Quentin, Saint-Quentin, France.
Centre Hospitalier de Saint-Quentin · FRDuke University · USFriedrich-Alexander-Universität Erlangen-Nürnberg · DEInserm · FRMartin Luther University Halle-Wittenberg · DEMedical University of Graz · ATStadtspital Waid · CHUniversidad Publica de Navarra · ESUniversity of Nottingham · GBUniversity of Zurich · CH

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeThe aims of this study were to describe communication experiences while wearing a mask during COVID-19 pandemic in 2020, to identify possible mask-related barriers to COVID-19-adapted communications and to investigate whether the ABC mnemonic (A: attend mindfully; B: behave calmly; C: communicate clearly) might address these.

methodsThis study was a cross-sectional, voluntary, web-based survey between January and February 2021. A 22-item survey was developed using the Surveymonkey platform and question styles were varied to include single choice and Likert scales. The respondents were also asked to view a short video presentation, which outlined the ABC mnemonic. CHERRIES (Checklist for Reporting Results of Internet E-Surveys) was used to ensure completeness of reporting. Diverging stacked bar charts were created to illustrate Likert scale responses.

resultsWe received 226 responses. The respondents were mostly women (60.2%) and the majority worked in a teaching hospital (64.6%). The majority of the respondents indicated issues related to lack of time during clinical encounters, uncertainty about how to adapt communication, lack of personal protective equipment, lack of communication skills and lack of information about how to adapt their own communication skills. In addition, the participants indicated acknowledging emotions and providing information using clear, specific, unambiguous, and consistent lay language while wearing a mask were among the main communication challenges created during the COVID-19 pandemic. Finally, the study showed significantly improved self-perceived competency regarding key communication after watching the short video presentation.

conclusionEffective communication in medical encounters requires both verbal and nonverbal skills.

Indexed as

COVID-19CommunicationCross-Sectional StudiesFemaleHealth PersonnelHumansPandemicsSARS-CoV-2CommunicationCOVID-19Older adultsTraining

Identifiers

PMID34196942
PMCPMC8246135
OpenAlexW3177213763

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.