ArticleBMC health services research2021
Professionals' views on working in the field of domestic violence and abuse during the first wave of COVID-19: a qualitative study in the Netherlands.
Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed, 33 citations in OpenAlex.
- Key Factors in Helpfulness and Use of the SAFE Intervention for Women Experiencing Intimate Partner Violence and Abuse: Qualitative Outcomes From a Randomized Controlled Trial and Process Evaluation.Journal of medical Internet research · 2023Trial
- Effectiveness of the SAFE eHealth Intervention for Women Experiencing Intimate Partner Violence and Abuse: Randomized Controlled Trial, Quantitative Process Evaluation, and Open Feasibility Study.Journal of medical Internet research · 2023Trial
- Home-based telework and worker health and well-being across service occupations: A critical interpretive synthesis.SSM - population health · 2026Review
- Challenges to the Provision of Services for Sexual and Intimate Partner Violence in Canada During the COVID-19 Pandemic: Results of a Nationwide Web-Based Survey.Violence against women · 2025Article
- Unveiling the Narratives of Portuguese Professionals Engaged with Domestic Violence Victims: Persistent Challenges and Novel COVID-19 Impacts.Journal of interpersonal violence · 2025Article
- 'At Times it's Too Difficult, it is Too Traumatic, it's Too Much': The Emotion Work of Domestic Abuse Helpline Staff During Covid-19.Work, employment & society : a journal of the British Sociological Association · 2024Article
- COVID-19 adaptations to a training and support programme to improve primary care response to domestic abuse: a mixed methods rapid study.BMC primary care · 2024Article
- Barriers Faced by Australian and New Zealand Women When Sharing Experiences of Family Violence with Primary Healthcare Providers: A Scoping Review.Healthcare (Basel, Switzerland) · 2023Review
- "Are you safe to talk?": Perspectives of Service Providers on Experiences of Domestic Violence During the COVID-19 Pandemic.Journal of family violence · 2023Article
- "The real pandemic's been there forever": qualitative perspectives of domestic and family violence workforce in Australia during COVID-19.BMC health services research · 2022Article
Corrections and comments
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Authors and funding
5 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe COVID-19 pandemic and lockdown evoked great worries among professionals in the field of domestic violence and abuse (DVA) as they expected a rise of the phenomenon. While many countries reported increased DVA, the Netherlands did not. To understand this discrepancy and the overall impact of the lockdown on DVA support services, we interviewed DVA professionals about their experiences with DVA during the rise of COVID-19, the impact of the lockdown on clients and working conditions, and views on eHealth and online tools.
methodsSemi-structured interviews were conducted among 16 DVA professionals with various specializations. This data was analyzed using open thematic coding and content analysis.
resultsMost professionals did not see an increase in DVA reports but they did notice more severe violence. They experienced less opportunities to detect DVA and worried about their clients' wellbeing and the quality of (online) care. Furthermore, their working conditions rapidly changed, with working from home and online, and they expressed frustration, insecurity and loneliness. Professionals feel eHealth and online tools are not always suitable but they do see them as an opportunity to increase reach and maintain services when physical contact is not possible.
conclusionThis study suggests DVA was probably under-detected during the lockdown rather than not having increased. The Dutch system heavily relies on professionals to detect and report DVA, suggesting a need for critical evaluation of the accessibility of professional help. Professionals experienced significant challenges and should themselves be supported psychologically and in their changed work practices to maintain their ability to aid survivors.
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