ArticleJournal of patient experience2021
Evaluation of Patient Experience During Virtual and In-Person Urgent Care Visits: Time and Cost Analysis.
Article in Journal of patient experience, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
18 citing papers in PubMed.
- Trends in Telehealth Use and Changes in Associated Disparities: 2022-2024 HINTS.Journal of general internal medicine · 2026Article
- The Impact of Telehealth on Cost and Time Efficiency for Patients With Disabilities During Nonemergency Encounters: A Scoping Review.The Permanente journal · 2026Article
- Understanding functional diversity in public primary health care: a cluster analysis of utilization patterns.Frontiers in health services · 2026Article
- Impact of COVID-19 pandemic on sex disparities in asthma healthcare utilisation and outcomes: a population study.ERJ open research · 2025Article
- Poisoning Epidemiology, Clinical Outcomes and Management Decisions for General Public Calls: A Cross-Sectional Analysis of a Nationwide Telehealth Toxicology Consultation Service Data in Saudi Arabia.Journal of epidemiology and global health · 2025Article
- Virtual urgent care in an integrated value based healthcare system.NPJ digital medicine · 2025Article
- Impact of Virtual Clinics on Streamlining NHS Outpatient Waiting Lists and Carbon Emissions.Foot & ankle orthopaedics · 2024Article
- Cost Evaluation of the Ontario Virtual Urgent Care Pilot Program: Population-Based, Matched Cohort Study.Journal of medical Internet research · 2024Article
- Disparities in Maternal Health Visits Between Rural and Urban Communities in the United States, 2016-2018.The Permanente journal · 2024Article
- Evaluating the Quality of Virtual Urgent Care: Barriers, Motivations, and Implementation of Quality Measures.Journal of general internal medicine · 2024Article
- Factors Affecting Family Caregivers' Satisfaction During Virtual Care Visits.Studies in health technology and informatics · 2024Article
- Factors Associated with Incomplete Telemedicine Visits at an Virtual Urgent Care Center.Studies in health technology and informatics · 2023Article
- Temporal trends in occupational injuries treated in US emergency departments, 2012-2019.Injury epidemiology · 2023Article
- Patient and Provider Recommendations for Improved Telemedicine User Experience in Primary Care: A Multi-Center Qualitative Study.Telemedicine reports · 2023Article
- What are COVID-19 Patient Preferences for and Experiences with Virtual Care? Findings From a Scoping Review.Journal of patient experience · 2023Article
- Designs, facilitators, barriers, and lessons learned during the implementation of emergency department led virtual urgent care programs in Ontario, Canada.Frontiers in digital health · 2022Article
- Rural Residence Is Associated With Telephone Care Satisfaction Among Individuals With Inflammatory Bowel Disease: Cross-Sectional Study From Saskatchewan, Canada.Inquiry : a journal of medical care organization, provision and financingArticle
- Evaluating the Experiences of New and Existing Teledermatology Patients During the COVID-19 Pandemic: Cross-sectional Survey Study.JMIR dermatologyArticle
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Urgent care (UC) is one of the fastest growing venues of health care delivery for nonemergent conditions. This study compared the patient experience during virtual and in-person urgent care visits. We conducted a cross-sectional study of patients with the same diagnosis during Virtual Urgent Care (VUC) and in-person UC visits with the same diagnosis with regard to time and cost over a period of one year. We recorded and analyzed 16 685 urgent care visits: In-person UC (n = 14 734), VUC (n = 1262). Significant differences were found in the average total time for a visit in an in-person UC (70.89 minutes), and VUC (9.38 minutes). The average total cost of VUC ($49) and in-person UC ($142.657) differed significantly. Significant difference was found between UC turnaround time and VC turnaround time (Dependent variable (DV): 53.77,
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.