Evidence map›Paper›PMID 34179675›Full record

ArticlePediatric quality & safety

Increasing Use of Ambulatory Video Visits for Pediatric Patients by Using Quality Improvement Methods.

Jennifer L Rosenthal, Ilana S Sigal, Rory Kamerman-Kretzmer, Daphne S Say, Bianca Castellanos, Stephanie Nguyen, Natasha A Nakra, Bibiana Restrepo, Stephanie S Crossen

Abstract read
In one paragraph

Article in Pediatric quality & safety. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Jennifer L RosenthalDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Ilana S SigalCenter for Health and Technology, University of California at Davis, Sacramento, Calif.
Rory Kamerman-KretzmerDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Daphne S SayDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Bianca CastellanosDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Stephanie NguyenDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Natasha A NakraDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Bibiana RestrepoDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.
Stephanie S CrossenDepartment of Pediatrics, University of California at Davis, Sacramento, Calif.

Funding

UC Davis Clinical and Translational Science CenterUL1TR001860 · NCATS · UNIVERSITY OF CALIFORNIA AT DAVIS · PI KENYON, NICHOLAS J., LYLES, COURTNEY REES · 2016 to 2025
$47.3M
Institutional Career Development Core (KL2)KL2TR001859 · NCATS · UNIVERSITY OF CALIFORNIA AT DAVIS · PI HOLMES, JAMES F. · 2016 to 2025
$10.1M
Telemedicine Consultations to Improve Care Quality of Pediatric Hospital-to-Hospital TransfersK23HD101550 · NICHD · UNIVERSITY OF CALIFORNIA AT DAVIS · PI ROSENTHAL, JENNIFER · 2020 to 2023
$803k
Use of connected health technology to optimize outcomes for high risk pediatric patients with type 1 diabetesK23DK125671 · NIDDK · UNIVERSITY OF CALIFORNIA AT DAVIS · PI CROSSEN, STEPHANIE · 2020 to 2023
$649k
NCATS NIH HHS KL2 TR001859NCATS NIH HHS UL1 TR001860NICHD NIH HHS K23 HD101550NIDDK NIH HHS K23 DK125671
6 · The paper itself

Abstract

introductionLive video visits for ambulatory encounters offer potential benefits, including access to remote subspecialty services, care coordination between providers, and improved convenience for patients. We aimed to increase the utilization of video visits for pediatric patients at our medical center using an iterative quality improvement process.

methodsA multispecialty improvement team identified opportunities to increase video visit utilization and prioritized interventions using benefit-effort analyses. Interventions focused on 6 key drivers. The outcome measure was the percentage of ambulatory encounters conducted by video. The process measure was the percentage of ambulatory pediatricians conducting video visits. The balancing measure was the percentage of no-shows among scheduled video visits. All measures were analyzed using statistical process control.

resultsInterventions were associated with increases in our outcome and process measures from 0.1% to 1.2% and 0.6% to 6.3%, respectively, during the first 8 months. Subsequently, the novel coronavirus (COVID-19) pandemic was associated with further increases in these measures to 41.8% and 73.5%, respectively, over 3 months. The balancing measure increased from 0% at baseline to 14.7% with no special cause variation during the intervention period. The most impactful interventions included clinician training outreach, providing equipment, and streamlining MyChart patient enrollment.

conclusionsThis improvement project effectively increased pediatric ambulatory video visit utilization, although the most significant driver of utilization was the COVID-19 pandemic. Project interventions implemented before COVID-19 facilitated rapid video visit adoption during the pandemic. A similar improvement process may be beneficial for other medical centers aiming to improve video visit utilization.

Identifiers

PMID34179675
PMCPMC8225361

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.