ArticleJournal of patient experience2021
Rheumatology Patient Satisfaction With Telemedicine During the COVID-19 Pandemic in the United States.
Article in Journal of patient experience, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 3 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
16 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Virtual Care Among Adults Facing Language Barriers: A Systematic Review and Meta-Analysis.JAMA network open · 2025Pooled it
- Patient Satisfaction with Telemedicine during the COVID-19 Pandemic-A Systematic Review.International journal of environmental research and public health · 2022Pooled it
- Telemedicine technologies and applications in the era of COVID-19 pandemic: A systematic review.Health informatics journalPooled it
- Patient satisfaction in a new model of nurse- and pharmacist-led virtual monitoring clinic in rheumatology practice.BMC rheumatology · 2026Article
- Home-Based Telemedicine in Rheumatology-A Scoping Review.ACR open rheumatology · 2024Article
- Toward Telemonitoring in Immune-Mediated Inflammatory Diseases: Protocol for a Mixed Attention Model Study.JMIR research protocols · 2024Article
- Impact of the COVID-19 Pandemic on People Living with Rheumatoid Arthritis: Experiences and Preferences in Accessing Healthcare Across Five Countries.Rheumatology and therapy · 2024Article
- Patient perspectives on telemedicine use in rheumatology during the COVID-19 pandemic: survey results from the COVID-19 Global Rheumatology Alliance.Clinical rheumatology · 2024Article
- The COVID-19 pandemic's impact on rheumatic disease patients' satisfaction with access to medical services.Rheumatology international · 2024Observational
- Learning from the COVID-19 pandemic: health care disturbances and telemedicine as an alternative rheumatology practice in Indonesia.BMC health services research · 2023Article
- Review
- Factors affecting patient satisfaction with outpatient rheumatology phone visits during the COVID-19 pandemic.Clinical rheumatology · 2022Article
- Patient Experience from an eHealth Perspective: A Scoping Review of Approaches and Recent Trends.Yearbook of medical informatics · 2022Article
- Impact of the COVID-19 pandemic on medical genetics and genomics training: Perspective from clinical trainees.American journal of medical genetics. Part A · 2022Article
- Evaluation of the E-Mental Health Mindfulness-Based and Skills-Based "CoPE It" Intervention to Reduce Psychological Distress in Times of COVID-19: Results of a Bicentre Longitudinal Study.Frontiers in psychiatry · 2021Article
- Patient Experiences With Telemedicine in a National Health Service Rheumatology Outpatient Department During Coronavirus Disease-19.Journal of patient experience · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The spread of COVID-19 in the United States has led to the use of virtual visits in lieu of in-person care for the high-risk population of patients in rheumatology. We asked patients to score their satisfaction with these visits and if they would have preferred in-person care instead. Of 679 patients seen in May 2020, 512 (75.4%) were virtual (267 [52.1%] by telephone and 245 [47.9%] by video), and 359 (70%) responded to the survey. The majority of patients (74%) were satisfied with their virtual visit, but they were more likely to be satisfied if their visit was over video rather than phone. They preferred an in-person visit if they were meeting a doctor for the first time, and patients who required a language interpreter were significantly less satisfied with virtual care. There was no correlation of age, sex, diagnosis, or testing ordered with satisfaction. The main concern against virtual care was the inability to have a physical exam, while the main reasons in favor of it were avoidance of potential infection and convenience.
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Registered trials
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