Evidence map›Paper›PMID 34179376›Full record

ArticleJournal of patient experience2021

Effect of Real-Time Feedback Devices on Primary Care Patient Experience Scores: A Cluster-Randomized Trial.

Kaitlyn Philips, Nina Dadlez, Melissa Fazzari, Shawn Samuel, William Southern, Moonseong Heo, Namita Azad, Michael Drasher, Michael L Rinke

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Journal of patient experience, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Kaitlyn PhilipsDepartment of Pediatrics, The Children's Hospital at Montefiore, Bronx, NY, USA.
Nina DadlezDepartment of Pediatrics, Floating Hospital for Children at Tufts Medical Center, Boston, MA, USA.ORCID https://orcid.org/0000-0002-6078-6792
Melissa FazzariThe Albert Einstein College of Medicine, Bronx, NY, USA.
Shawn SamuelThe Albert Einstein College of Medicine, Bronx, NY, USA.
William SouthernThe Albert Einstein College of Medicine, Bronx, NY, USA.
Moonseong HeoDepartment of Public Health Sciences, and School of Mathematical Sciences, Clemson University, Clemson, SC, USA.
Namita AzadColumbia University Irving Medical Center, New York, NY, USA.
Michael DrasherWayne State University School of Medicine, Detroit, MI, USA.
Michael L RinkeDepartment of Pediatrics, The Children's Hospital at Montefiore, Bronx, NY, USA.ORCID https://orcid.org/0000-0003-1038-3909

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Patient experience is a critical measure for ambulatory primary care, although it is unclear how to best improve patient experience scores. This study aimed to determine whether use of a real-time feedback (RTF) device improved patient experience scores in a cluster-randomized trial. The primary outcomes were change from baseline in 9 Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) question and domain scores most closely related to the RTF questions asked in a linear mixed effects model. There were no observed statistically significant intervention-related differences in CG-CAHPS scores in any of the 9 CG-CAHPS questions or domains (

Indexed as

HCAHPSoutpatient satisfaction datapatient feedbackpatient satisfaction

Identifiers

PMID34179376
PMCPMC8205333

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.