ArticlePloS one2021
Doctor-patient communication and trust in doctors during COVID 19 times-A cross sectional study in Chennai, India.
Article in PloS one, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers.
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Who cites it
31 citing papers in PubMed, 63 citations in OpenAlex.
- Social Trust Profile Transitions and Health-Seeking Behavior: A Latent Transition Analysis of Three-Wave Panel Data from China.Behavioral sciences (Basel, Switzerland) · 2026Article
- The effectiveness of virtual reality simulated scenarios at improving medical students' confidence and engagement in clinical communication: an observational cohort study.BMC medical education · 2026Observational
- Divergent dynamics of nurse-patient trust during COVID-19 in China: the mediating effects of medical expectations and communication skills.BMC nursing · 2025Article
- Patients' loyalty to primary care institutions and associated factors in China: a cross-sectional study.BMC health services research · 2025Article
- LC risk score - development and evaluation of a scale for assessing the risk of developing long COVID.Archives of medical science : AMS · 2025Article
- Article
- Why does health literacy matter, and for whom? Explaining the differentiating impact of health literacy on vaccine attitudes.Frontiers in psychology · 2025Article
- Perception of phage therapy and research across selected professional and social groups in Poland.Frontiers in public health · 2025Article
- Conspiracy narratives and vaccine hesitancy: a scoping review of prevalence, impact, and interventions.BMC public health · 2024Article
- Determinants of Doctor-Patient Communication in Terms of Patient Rights During the COVID-19 Pandemic.Healthcare (Basel, Switzerland) · 2024Article
- Association of the belief in conspiracy narratives with vaccination status and recommendation behaviours of German physicians.Vaccine: X · 2024Article
- A longitudinal qualitative study on physician experience in managing multimorbidity across the COVID-19 pandemic in Odisha, India.Scientific reports · 2024Article
- Comparison of barriers to effective nurse-patient communication in COVID-19 and non-COVID-19 wards.BMC nursing · 2024Article
- Collaborative attitudes and trust among medical and dental professionals in Saudi Arabia.PloS one · 2024Article
- COVID-19 Pandemic and Healthcare Communication: A Patient-Centric Evaluation of Treatment and Diagnostic Procedures in Poland.Medical science monitor : international medical journal of experimental and clinical research · 2023Article
- Impact of Facemasks Use on Interpersonal Communication in a Clinical Setup: A Questionnaire Based Study.Indian journal of otolaryngology and head and neck surgery : official publication of the Association of Otolaryngologists of India · 2023Article
- Trust in physicians and definitive diagnosis time among Japanese patients with specific intractable diseases: A cross-sectional study.Intractable & rare diseases research · 2023Article
- Use, Abuse, and Misuse of Nasal Medications: Real-Life Survey on Community Pharmacist's Perceptions.Journal of personalized medicine · 2023Article
- Stress experiences of healthcare assistants in family practice at the onset of the COVID-19 pandemic: a mixed methods study.Frontiers in public health · 2023Article
- Mothers' Intention to Vaccinate Their Children Aged 5-11 Against COVID-19: A Cross-sectional Survey.Oman medical journal · 2023Article
Corrections and comments
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Authors and funding
2 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe COVID 19 pandemic created a global public health crisis. Physical distancing, masks, personal protective equipment worn by the doctors created difficulties in effective doctor-patient communication.
objectivesThis study was conducted to assess the difficulties faced by patients in communicating with their doctors due to the COVID 19 preventive measures, and its impact on the trust on their doctors.
methodsA cross sectional study of 359 persons attending a tertiary care center in Chennai, sampled in a non-probabilistic manner selected from the outpatient department, wards, and isolation facilities, was conducted using a questionnaire containing items covering three dimensions namely difficulties faced in accessing the health facility, difficulties in doctor-patient communication and trust in the doctors. The data were collected using Google Forms and analyzed using GNU PSPP open-source statistical software version 1.4.0.
resultsMore than 60% of the participants complained of difficulty in accessing the health facility. More than 60% had difficulties in communicating with the doctors. There was a high level of trust in doctors among more than 80% of the participants. Comparison of the mean scores revealed that accessibility was a problem across ages, sexes, education and occupation groups. Communication barriers decreased with age and increased with education, but trust increased with age, but reduced with increasing education. Multivariable linear regression analysis revealed that difficulties in communication had a negative impact on trust (β = -0.63, p<0.001) and increasing education had a negative impact on trust (β = -0.42, p = 0.034).
conclusionsThe COVID 19 pandemic and the preventive strategies such as lock-down, physical distancing, face mask and personal protective equipment created barriers to effective doctor patient communication and led to some compromise in trust in doctors during this time.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.