ArticleBiochemia medica2021
Laboratory professionals' attitudes towards ISO 15189:2012 accreditation: an anonymous survey of three Croatian accredited medical laboratories.
Article in Biochemia medica, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- National recommendations of the Working Group for Postanalytics of the Croatian Society of Medical Biochemistry and Laboratory Medicine: Quality indicators of the postanalytical phase.Biochemia medica · 2026Review
- Establishing a sustainable quality management system in a public clinical laboratory: The case of Mbagathi Hospital Laboratory in Kenya.African journal of laboratory medicine · 2026Article
- Article
- From Establishment to ISO15189:2012 Accreditation: The Case of Hararghe Health Research Laboratory, Harar, Ethiopia.EJIFCC · 2025Article
- Exploring the impact of national laboratory accreditation on quality and practices: a qualitative study from a government medical college in western India.BMC health services research · 2025Article
- Function evaluation of the autoanalyser internal quality control of the Kehua Polaris c2000 automatic biochemical analyser.Journal of medical biochemistry · 2024Article
- Evaluation of Work Quality Indicators in Medical Biochemical Laboratories.Materia socio-medica · 2023Article
- Key success factors for the implementation of quality management systems in developing countries.African journal of laboratory medicine · 2023Review
- Impact of accreditation on health care services performance in Kiryandongo district, Uganda: a longitudinal study.BMC health services research · 2022Article
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Authors and funding
7 authors.
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No grant is acknowledged in the PubMed record.
Abstract
introductionEffective implementation and continual compliance with ISO 15189:2012 require ongoing commitment and active involvement of laboratory staff. Our aim was to assess attitudes regarding accreditation implementation by conducting a survey in three Croatian accredited medical laboratories. MATERIALS AND
methodsAn anonymous survey consisting of 34 questions was distributed either electronically or in a paper form a week prior to scheduled annual audits. Distributions of answers regarding age, work experience, laboratory workplace, and education level and according to the respective laboratory were compared.
resultsThe overall response rate was 76% (225/297). Preference towards working in an accredited laboratory and a positive attitude were revealed by 70% and 56% participants, respectively, with better process documentation as the main advantage. Only 14% of responders considered themselves completely familiar with ISO 15189:2012. Total of 68% of responders felt that accreditation increases the usual workload, with excessive paperwork as the main contributor. Half of the responders declared partial agreement that accreditation requirements and expectations were clearly explained and claimed that their suggestions were taken into account only occasionally, which was especially emphasized by technical staff. The vast majority (89%) completely follow the prescribed protocols. Only 27% consider turnaround time monitoring useful. Competence assessment is considered efficient by 41% of responders. The majority (73%) prefer an online audit in times of COVID-19.
conclusionsDespite an overall positive attitude towards accreditation, further efforts are needed in providing better education about ISO 15189:2012 for technical staff and modifying formats of competence assessment, in order to achieve better adherence to ISO 15189:2012 requirements.
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