Evidence map›Paper›PMID 34104578›Full record

ArticleGlobal advances in health and medicine2021

Leaning Into Whole Health: Sustaining System Transformation While Supporting Patients and Employees During COVID-19.

Eileen M Dryden, Rendelle E Bolton, Barbara G Bokhour, Juliet Wu, Kelly Dvorin, Lauri Phillips, Justeen K Hyde

Open access · goldAbstract read
In one paragraph

Article in Global advances in health and medicine, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed
4.1field-weighted citation impact, top 6% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed, 20 citations in OpenAlex.

  1. Accelerated Unified Protocol for Transdiagnostic Treatment of Anxiety Disorders in a VHA System.Federal practitioner : for the health care professionals of the VA, DoD, and PHS · 2026
    Article
  2. Accelerated Prolonged Exposure Therapy for Posttraumatic Stress Disorder in a Veterans Health Administration System.Federal practitioner : for the health care professionals of the VA, DoD, and PHS · 2025
    Article
  3. Article
  4. Article
  5. Telehealth Complementary and Integrative Health Therapies During COVID-19 at the U.S. Department of Veterans Affairs.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2023
    Article
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  8. 'It Makes You Sit Back and Think Where You Wanna Go': Veteran experiences in virtual whole health peer-led groups.Health expectations : an international journal of public participation in health care and health policy · 2022
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 4 institutions in 1 country.

Eileen M DrydenCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.ORCID https://orcid.org/0000-0003-3732-3498
Rendelle E BoltonCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.
Barbara G BokhourCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.
Juliet WuCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.
Kelly DvorinCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.
Lauri PhillipsVHA Office of Patient Centered Care & Cultural Transformation, VA Central Office, Washington, District of Columbia.
Justeen K HydeCenter for Healthcare Organization and Implementation Research, VA Bedford Healthcare System, Bedford, Massachusetts.
VA New England Healthcare System · USBoston University · USOffice of Patient Care Services · USUniversity of Massachusetts Chan Medical School · US

Funding

HSRD VA PEC 13-001
6 · The paper itself

Abstract

backgroundThe US Veterans Health Administration (VA) is transforming its healthcare system to create a Whole Health System (WHS) of care. Akin to such reorganization efforts as creating patient-centered medical homes and primary care behavioral health integration, the WHS goes beyond by transforming the entire system to one that takes a proactive approach to support patient and employee health and wellness. The SARS-CoV-2 pandemic disrupted the VA's healthcare system and added stress for staff and patients, creating an exogenous shock for this transformation towards a WHS.

objectiveWe examined the relationship between VA's WHS transformation and the pandemic to understand if transformation was sustained during crisis and contributed to VA's response.

methodsQualitative interviews were conducted as part of a multi-year study of WHS transformation. A single multi-person interview was conducted with 61 WHS leaders at 18 VA Medical Centers, examining WH transformation and use during the pandemic. Data were analyzed using rapid directed content analysis.

resultsWhile the pandemic initially slowed transformation efforts, sites intentionally embraced a WH approach to support patients and employees during this crisis. Efforts included conducting patient wellness calls, and, for patients and employees, promoting complementary and integrative health therapies, self-care, and WH concepts to combat stress and support wellbeing. A surge in virtual technology use facilitated innovative delivery of complementary and integrative therapies and promoted continued use of WH activities.

conclusionThe pandemic called attention to the need for healthcare systems to address the wellbeing of both patients and providers to sustain high quality care delivery. At a time of crisis, VA sites sustained WH transformation efforts, recognizing WH as one strategy to support patients and employees. This response indicates cultural transformation is taking hold, with WH serving as a promising approach for promoting wellbeing among patients and employees alike.

Indexed as

complementary and integrative healthhealth system transformationhealth worker wellbeingmilitary veteransSARS-CoV-2 pandemic

Identifiers

PMID34104578
PMCPMC8168024
OpenAlexW3166059970

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.