ArticleJournal of medical Internet research2021
The Effects of Log-in Behaviors and Web Reviews on Patient Consultation in Online Health Communities: Longitudinal Study.
Article in Journal of medical Internet research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
What it found
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The trial behind it
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it, 33 citations in OpenAlex.
- Extending Signaling Theory in Online Health Communities to Address Medical Information Asymmetry: Systematic Review With Narrative Synthesis.Journal of medical Internet research · 2025Pooled it
- Developing a Framework for Online Review-Based Health Care Service Quality Assessment: Text-Mining Study.Journal of medical Internet research · 2025Article
- A Systematic Review of Online Medical Consultation Research.Healthcare (Basel, Switzerland) · 2024Review
- Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis.Journal of medical Internet research · 2024Article
- Patients' response during the co-circulation of multiple respiratory diseases in China-based on the self-regulation common-sense model.Frontiers in public health · 2024Article
- More knowledge, more choices? How peer recognition of physicians' knowledge sharing affect patients' consultation in online health communities.Frontiers in public health · 2024Article
- Consulting doctors online after offline treatment: investigating the effects of online information on patients' effective use of online follow-up services.Frontiers in public health · 2024Article
- Internal or External Word-of-Mouth (WOM), Why Do Patients Choose Doctors on Online Medical Services (OMSs) Single Platform in China?International journal of environmental research and public health · 2022Article
- Using Telemedicine during the COVID-19 Pandemic: How Service Quality Affects Patients' Consultation.International journal of environmental research and public health · 2022Article
- Why should I consult? The impact of social support on patient consultation in online healthcare communities.Frontiers in psychology · 2022Article
- The Effects of Online Text Comments on Patients' Choices: The Mediating Roles of Comment Sentiment and Comment Content.Frontiers in psychology · 2022Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundWith the rapid development of information technology and web-based communities, a growing number of patients choose to consult physicians in online health communities (OHCs) for information and treatment. Although extant research has primarily discussed factors that influence the consulting choices of OHC patients, there is still a lack of research on the effects of log-in behaviors and web reviews on patient consultation.
objectiveThis study aims to explore the impact of physicians' log-in behavior and web reviews on patient consultation.
methodsWe conducted a longitudinal study to examine the effects of physicians' log-in behaviors and web reviews on patient consultation by analyzing short-panel data from 911 physicians over five periods in a Chinese OHC.
resultsThe results showed that the physician's log-in behavior had a positive effect on patient consultation. The maximum number of days with no log-ins for a physician should be 20. The two web signals (log-in behavior and web reviews) had no complementary relationship. Moreover, the offline signal (ie, offline status) has different moderating effects on the two web signals, positively moderating the relationship between web reviews and patient consultation.
conclusionsOur study contributes to the eHealth literature and advances the understanding of physicians' web-based behaviors. This study also provides practical implications, showing that physicians' log-in behavior alone can affect patient consultation rather than complementing web reviews.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.