ArticleScandinavian journal of primary health care2021
Good communication was valued as more important than accessibility according to 707 Nordic primary care patients: a report from the QUALICOPC study.
Article in Scandinavian journal of primary health care, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed.
- Assessing the Critical Thinking and Training Needs of Healthcare Professionals, and Patient Experiences: An Exploratory Cross-Sectional Study in Primary Care of Crete, Greece.Healthcare (Basel, Switzerland) · 2026Article
- Exploring user experiences in a novel primary care center: a qualitative grounded theory study.BMC health services research · 2025Article
- Comprehensiveness in Primary Care: A Scoping Review.The Milbank quarterly · 2025Article
- Information usefulness of public disclosure in Taiwan: Does it vary across specific diseases/conditions and contexts?PloS one · 2025Article
- Factors associated with patients' experience of accessibility to general practice: results from a national survey in Norway.BMC health services research · 2024Article
- How should a general practitioner say no to a patient?Scandinavian journal of primary health care · 2023Article
- Access to General Practitioners during the COVID-19 pandemic in Portugal-A survey study of patient experiences in an urban setting.PloS one · 2023Article
- "To Be Treated as a Person and Not as a Disease Entity"-Expectations of People with Visual Impairments towards Primary Healthcare: Results of the Mixed-Method Survey in Poland.International journal of environmental research and public health · 2022Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo explore Nordic patients' ranking of the importance of different aspects of general practice.
designPatients ranked the importance of 47 statements reflecting five quality domains: communication, involvement, accessibility, continuity, and comprehensiveness.
settingNordic general practice. SUBJECTS: Patients ≥18 years in general practitioners waiting rooms.
main outcome measuresItems rated as
results209 Danish, 175 Norwegian, 129 Finnish, 112 Swedish and 82 Icelandic patients responded. Ten statements were ranked as
conclusionPatients in all countries assigned high value to good communication. Availability was deemed important but came secondary to good communication. IMPLICATIONS: Organisational framework for general practice must allow for acceptable communication quality as well as availability.Key pointsIn order to identify relevant service areas for quality improvement in primary care, we aimed to increase knowledge of patient ranked importance of different dimensions of care.Nordic primary care patients valued good communication and involvement in decisions higher than accessibility to care.A singular focus on the access of care when developing services may not be in accordance with patient preferences.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.