ArticleCanadian journal of psychiatry. Revue canadienne de psychiatrie2022
Mental Health and Wellness of Service Providers Working with People Experiencing Homelessness in Canada: A National Survey from the Second Wave of the COVID-19 Pandemic.
Article in Canadian journal of psychiatry. Revue canadienne de psychiatrie, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 2 of them syntheses that pooled it.
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Who cites it
12 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Exploring the trauma experiences of people working in homelessness: mixed-methods systematic review.BMJ open · 2025Pooled it
- SARS-CoV-2 incidence, seroprevalence, and COVID-19 vaccination coverage in the homeless population: a systematic review and meta-analysis.Frontiers in public health · 2023Pooled it
- Providing Mental Health and Substance Use Services to People Released From Custody During the COVID-19 Pandemic: A Qualitative Study of Service Providers.The International journal of health planning and management · 2026Article
- "We Have to Evict Certain People Sometimes": A Descriptive Mixed-Methods Study of Service Providers' Perceptions of the Impacts of High-Risk Issues in Supportive Housing and Housing First.Community mental health journal · 2026Article
- Trajectories of Well-Being and Burnout Among Health and Social Services Community Workers During the COVID-19 Pandemic: A Longitudinal Study of Job Demands and Resources.Journal of community psychology · 2025Article
- Changes in harm reduction service providers professional quality of life during dual public health emergencies in Canada.Harm reduction journal · 2024Article
- Mental Health and Homelessness in the Community of Madrid (Spain): The Impact of Discrimination and Violence.International journal of environmental research and public health · 2023Article
- Gains and losses within the homeless service, supportive housing, and harm reduction sectors during the COVID-19 pandemic: A qualitative study of what matters to the workforce.Health & social care in the community · 2022Article
- Article
- Stress and Wellbeing during the COVID-19 Pandemic: A Mixed-Methods Exploration of Frontline Homelessness Services Staff Experiences in Scotland.International journal of environmental research and public health · 2022Article
- Tragic Optimism as a Buffer Against COVID-19 Suffering and the Psychometric Properties of a Brief Version of the Life Attitudes Scale.Frontiers in psychology · 2021Article
- Health Status, Health Determinants, and Use of Preventive Services Among Frontline Workers in Homeless Services.Journal of primary care & community healthArticle
Corrections and comments
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Authors and funding
5 authors.
Funding
Abstract
objectiveThis study examined the scope of common mental health problems and perceived impacts of the COVID-19 pandemic among direct service providers working with people experiencing homelessness in Canada.
methodThis cross-sectional study used an online survey that was disseminated to homeless service, supportive housing, and harm reduction organizations and networks. Data were collected on depression, anxiety, stress, post-traumatic stress, compassion satisfaction and fatigue, and substance use problems as well as pandemic-related changes in mental health and wellness. A total of 701 service providers completed the survey and were included in data analysis. Descriptive statistics were used to examine the primary research questions, with hierarchical multiple regression models also being fit to explore mental health and wellness differences by occupational service setting.
resultsMost direct service providers (79.5%) working with people experiencing homelessness reported a decline in their mental health during the pandemic. There were high rates of common mental health problems within the sample that are largely consistent with those found among health-care workers during the pandemic. Occupational service settings were not associated with the severity of mental health problems, indicating pervasive issues across the workforce, though providers who were younger and spent more time in direct service roles were at greater risk.
conclusionsThe common mental health problems and negative impacts of the pandemic among service providers working with people experiencing homelessness highlight a highly vulnerable workforce that could benefit from improved access to supports. Given the similarities between our findings and other studies examining essential workforces, it is recommended that initiatives that provide accessible mental health care to the health-care workforce during the pandemic be expanded to include homeless and social service providers.
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