ArticleJGH open : an open access journal of gastroenterology and hepatology2021
Video consultations during the coronavirus disease 2019 pandemic are associated with high satisfaction for both doctors and patients.
Article in JGH open : an open access journal of gastroenterology and hepatology, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.
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Who cites it
8 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Systematic review and meta-analysis of no show or non-attendance rates among telehealth and in-person models of care.BMC health services research · 2025Pooled it
- Mothers prefer a hybrid model of postpartum care: a pilot mixed method study.BMC pregnancy and childbirth · 2024Article
- Pandemic preparedness and management in European out-of-hours primary care services - a descriptive study.BMC health services research · 2023Article
- Trends in Telehealth Care During the COVID-19 Pandemic for the Military Health System.Telemedicine reports · 2023Article
- And Still She Rises: Policies for Improving Women's Health for a More Equitable Post-Pandemic World.International journal of environmental research and public health · 2022Article
- Impact on the reduction of CO2 emissions due to the use of telemedicine.Scientific reports · 2022Article
- Teleconsultation and videoconsultation forever?Medicina clinica (English ed.) · 2022Article
- Teleconsultation and videoconsultation forever?Medicina clinica · 2022Article
Corrections and comments
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Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
BACKGROUND AND
aimTelehealth has become the standard of care during the COVID-19 outbreak. This study aimed to assess doctor and patient satisfaction of endoscopy-related telehealth clinics with video consultations.
methodsA prospective observational study of patients consecutively booked to attend two endoscopy-related telehealth clinics at an ambulatory tertiary care setting was conducted from July to October 2020. Data collected from our previously published study using phone consultations (data collected in April-May 2020) were used as a control arm. The primary outcome (satisfaction) was assessed through the six-question score (6Q_score) as per previous research. Secondary outcomes included failure-to-attend (FTA) rate and perceived necessity of physical examination/in-person follow-up appointment.
resultsThere were 962 endoscopy clinic appointments between July and October, of which 157 were conducted through video. Data on 127 doctor questionnaires and 94 patient questionnaires were analyzed. The median age (years) of patients reviewed via video [57, interquartile range (IQR) 48-66] was lower than those reviewed via phone (65, IQR 55-74,
conclusionVideo consultations during the COVID-19 outbreak demonstrated higher patient and doctor satisfaction compared to phone consultations. There was no significant difference in FTA rates and need for in-person follow-up consultations/physical examination between the telehealth two modalities.
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