ArticleMedical care2021
Provider Perceptions of Virtual Care During the Coronavirus Disease 2019 Pandemic: A Multispecialty Survey Study.
Article in Medical care, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
26 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Attitudes towards Telemedicine Services and Associated Factors among health professionals in Ethiopia: a systematic review and meta-analysis.BMC health services research · 2024Pooled it
- Rapid Deployment of Telemedicine in HIV Care: Mixed Methods Study of Providers' Attitudes and Perceptions.Journal of medical Internet research · 2026Article
- Article
- Article
- Comparing the suitability of virtual versus in-person care: Perceptions from pediatricians.Journal of telemedicine and telecare · 2025Article
- Barriers to and Facilitators of Implementing Overnight Nursing Teleconsultation in Small, Rural Long-Term Care Facilities: Qualitative Interview Study.JMIR aging · 2025Article
- Virtual Primary Care for People With Opioid Use Disorder: Scoping Review of Current Strategies, Benefits, and Challenges.Journal of medical Internet research · 2024Article
- Media depictions of primary care teleconsultation safety: a thematic analysis of UK newspapers.The British journal of general practice : the journal of the Royal College of General Practitioners · 2024Article
- Research Priorities to Expand Virtual Care Access for Patients in the Veterans Affairs Health Care System.Journal of general internal medicine · 2024Review
- Article
- Access, Relationships, Quality and Safety (ARQS): a qualitative study to cocreate an Indigenous patient experience tool for virtual primary care.BMJ open quality · 2023Article
- Demographic Predictors of Telehealth Use for Integrated Psychological Services in Primary Care During the COVID-19 Pandemic.Journal of racial and ethnic health disparities · 2023Article
- Feasibility of a Virtual Educational Programme for Behaviour Change in Cardiac Patients from a Low-Resource Setting.International journal of environmental research and public health · 2023Article
- Video Telemedicine Experiences In COVID-19 Were Positive, But Physicians And Patients Prefer In-Person Care For The Future.Health affairs (Project Hope) · 2023Article
- To increase patient use of video telehealth, look to clinicians.Health services research · 2023Article
- Early Learning From a Low-Resource COVID-Response Virtual Mental Health Crisis Ward: Mixed Methods Study.JMIR formative research · 2022Article
- Patient and Provider Experiences With Virtual Care in a Large, Ambulatory Care Hospital in Ontario, Canada During the COVID-19 Pandemic: Observational Study.Journal of medical Internet research · 2022Observational
- Plastic Surgery in the Gulf Cooperation Council Countries: Role of Telemedicine.Plastic and reconstructive surgery. Global open · 2022Article
- Quality of virtual care for ambulatory care sensitive conditions: Patient and provider experiences.International journal of medical informatics · 2022Article
- The Impact of Digital Health Transformation Driven by COVID-19 on Nursing Practice: Systematic Literature Review.JMIR nursing · 2022Review
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe coronavirus disease 2019 (COVID-19) pandemic has led to a dramatic increase in virtual care (VC) across outpatient specialties, but little is known regarding provider acceptance of VC.
objectiveThe objective of this study was to assess provider perceptions of the quality, efficiency, and challenges of VC versus in-person care with masks.
designThis was a voluntary survey.
participantsMental health (MH), primary care, medical specialty, and surgical specialty providers across the 8 VA New England Healthcare System medical centers. MEASURES: Provider ratings of: (1) quality and efficiency of VC (phone and video telehealth) compared with in-person care with masks; (2) challenges of VC; and (3) percentage of patients that providers are comfortable seeing via VC in the future.
resultsThe sample included 998 respondents (49.8% MH, 20.6% primary care, 20.4% medical specialty, 9.1% surgical specialty; 61% response rate). Most providers rated VC as equivalent to or higher in quality and efficiency compared with in-person care with masks. Quality ratings were significantly higher for video versus phone (χ2=61.4, P<0.0001), but efficiency ratings did not differ significantly. Ratings varied across specialties (highest in MH, lowest in SS; all χ2s>24.1, Ps<0.001). Inability to conduct a physical examination and patient technical difficulties were significant challenges. MH providers were comfortable seeing a larger proportion of patients virtually compared with the other specialties (all χ2s>12.2, Ps<0.01).
conclusionsBroad provider support for VC was stratified across specialties, with the highest ratings in MH and lowest ratings in SS. Findings will inform the improvement of VC processes and the planning of health care delivery during the COVID-19 pandemic and beyond.
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