ArticleScandinavian journal of primary health care2021
Telemedicine consultations with physicians in Swedish primary care: a mixed methods study of users' experiences and care patterns.
Article in Scandinavian journal of primary health care, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT05211466 (Digital Care Chains in Health Care - a Study of Care Consumption, Care Quality, Work Environment and Well-being), which is not on this map. Cited by 40 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Digital Care Chains in Health Care - a Study of Care Consumption, Care Quality, Work Environment and Well-being
Who cites it
40 citing papers in PubMed, 2 syntheses or guidelines pooled it, 72 citations in OpenAlex.
- Telemedicine in the primary care of older adults: a systematic mixed studies review.BMC primary care · 2023Pooled it
- Telemedicine application in patients with chronic disease: a systematic review and meta-analysis.BMC medical informatics and decision making · 2022Pooled it
- Non-pharmacological treatment of anxiety in general practice: a scoping review.Scandinavian journal of primary health care · 2026Article
- Exploring district nurses' experiences with digital encounters in primary healthcare: a qualitative pilot study.BMC primary care · 2026Article
- Health Care Professionals' and Patients' Perceptions and Experiences of Who Uses Video Consultations, and Why: Qualitative Study.JMIR human factors · 2026Article
- Striving to make the right decision when seeking emergency care: patients' stories of navigating support alternatives in a digital society, a qualitative study.BMC emergency medicine · 2026Article
- Digital chat-based care assessments in primary healthcare: nurses' work experiences and training needs.Scandinavian journal of primary health care · 2025Article
- Cost minimization analysis of digital-first healthcare pathways in primary care.NPJ digital medicine · 2025Article
- Patient Experience of Virtual Hospital Care Provided by a Multidisciplinary Team: Protocol for a Mixed Methods Study.JMIR research protocols · 2025Article
- Patients' Experiences With Using a Digital Platform for Chat-Based Consultation in Primary Health Care in Sweden: Qualitative Study.Journal of medical Internet research · 2025Article
- The burden of informal family caregiving in Europe, 2000-2050: a microsimulation modelling study.The Lancet regional health. Europe · 2025Article
- To connect or not connect: long-term adoption of video consultations, and reasons for discontinuing use.Journal of telemedicine and telecare · 2025Article
- Patient perspectives on multidimensional learning and person-centred care: interviews with persons living with type 2 diabetes.Scandinavian journal of primary health care · 2025Article
- Patients' Use of e-Consultations as an Alternative to Other General Practitioner Services: Cross-Sectional Survey Study.Journal of medical Internet research · 2025Article
- Pandemic COVID-19 as a challenge for telemedicine in the Czech Republic.The International journal of health planning and management · 2025Article
- A new normal in primary care: the rapid normalization of a major eHealth program in public health centers.BMC health services research · 2024Article
- Article
- Virtual Hospitals and Patient Experience: Protocol for a Mixed Methods Observational Study.JMIR research protocols · 2024Observational
- Boruta-driven analysis of telehealth amalgamation across healthcare stratifications with diffuse-dual-channel and tiered-gatekeeper systems.Scientific reports · 2024Article
- Utilization of telemedicine services of institute of national importance in the western region of INDIA: A mixed-method study.Journal of family medicine and primary care · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors at 1 institution in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe study aimed to explore users' experiences and care patterns concerning telemedicine consultations with physicians in Swedish primary care from 2017 to 2019.
resultsUsers mainly described telemedicine consultations as a positive experience and perceived that the service met their current health care needs. Users also valued high accessibility, timesaving, and the contribution to ecological sustainability. Users felt competent about choosing when to use telemedicine consultations, most commonly for less severe health care concerns. This was confirmed by the quantitative results; only a few users had other care contacts within physical primary care before, or after, the telemedicine consultation, attended acute care or phoned 1177 Health Care Guidance.
conclusionsThis study provides a rare account of users' experiences of telemedicine consultations. Users expressed satisfaction with this up-to-date use of health care resources for them as individuals, the health care system, and the environment. Telemedicine consultations were perceived as efficient and safe according to users. In addition, the study shows a low degree of further physical contacts in primary care or in acute care related to the telemedicine consultations.Key pointsUsers have positive experiences of telemedicine consultations with physicians and experienced that the service had meet their actual needs for health care.Users were mainly satisfied with the service and highlighted the value of high accessibility.Users experienced that telemedicine consultants provided an alternative care service for mostly minor health problems, perceiving them to save time and resources for themselves, the health care system, and the environment.Most telemedicine consultations did not result in additional contacts with 1177 Health Care Guidance, physical visits to primary care, or acute health care.Telemedicine consultations with physicians were mainly used by persons aged 0-30 years and need to be further developed to suit other age groups.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.